Business IT Support

Whether you are a small business or a part of the Fortune 500, your business has IT support needs. And in today’s environment, you no longer have to build out an in-house IT support team. Computerbilities has helped many businesses in the Raleigh, NC region with their business IT support needs and we’d like to show you how we can help you get the level of support you need at a price that works within your budget. We provide:

• Help Desk Support.
  Computerbilities delivers onsite or offsite help desk and business IT support for all technical issues. Our ITIL compliant help desk solutions track all requests, logs problems and solutions to minimize downtime and keeps your business running with minimal interruptions.

• Support Contracts
  Computerbilities provides business IT support contracts for ongoing scheduled server maintenance, keeping your management system in top shape.  Our managed services program monitors your desktops, servers and other SMTP devices to make sure proper maintenance is delivered when necessary.  Scheduled maintenance is performed to fit your work schedule and can be completed on weeknights or weekends.

• State-of-the-art Network Monitoring.
  Computerbilities will monitor your network computers 24/7.  Our state-of-the-art computer monitoring system alerts us every time there is an issue, allowing us to resolve the computer problem without interfering with your business operations.

• Technical Support and Troubleshooting.
  Computerbilities has nearly two decades of helping businesses with their IT support needs. And we put that experience to work for you ever single day. We deliver fast and accurate solutions to your IT problems that keep your business up and running. And best of all, when you outsource your business IT support needs to Computerbilities, you’ll save money on your IT support operations as our monthly IT support contract is a fraction of the cost of maintaining an in-house IT support staff.

• Security.
  Computerbilities will secure your entire computer network by using firewall configurations, white-listed patch management, spam filtering, and antivirus to make sure your network has solid computer security solutions tailored to fit your specific needs and wallet.

• Data Backup and Disaster Preparedness.
  Disasters and data loss happen in today’s business environment and it could be catastrophic to lose your network system and valuable business data. Computerbilities offers data backup and disaster preparedness plans as well as data recovery support plans based on your business needs and priorities.

Want to Know More about our IT Support Services?

We know that managing your business IT support needs is a critical area. That is why Computerbilities offers a free network evaluation to show you how you can improve your operations and save money on business IT support when you choose Computerbilities to manage your IT needs. Complete our free network evaluation today or call our Raleigh office at (919) 469-5060 today and let us show you the “Computerbilities difference” to business IT support.