Angry Woman
  1. They don’t answer their phones live. You’re stuck dealing with an infuriating automated menu or leaving voicemail after voicemail.
  2. Along those lines, they take forever to call you back. It could be days or even weeks before you hear back.
  3. They give you confusing explanations filled with geek-speak or jargon. Or even worse, they don’t bother giving any explanations.
  4. They don’t proactively monitor your network 24/7/365.
  5. They don’t listen to you.
  6. They are not consistently and proactively offering new ways to improve your network’s performance. Instead, they just wait until you have a problem.
  7. They don’t deal with line-of-business applications. You often hear,"that's not our problem." Your IT company should be the liaison between you and your vendor to resolve any problems you’re having with third party applications.
  8. You’re not 100% sure what you’re paying for. The invoices aren’t detailed or clear.

If you're seeing any of the warning signs above, it's time to make a change. Call us today for a FREE consultation. We offer a 100% satisfaction guarantee. 919-469-5060.