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  • 919-276-0282

IT Support For Construction, Engineering, Real Estate Management And Architecture Businesses in NC

  • Guaranteed Excellent Communication and a 6-Minute Response Time.
  • Construction, Engineering, and Architecture Firms Have Been Our Specialty For More Than 25 Years.
  • Solve Your Large File Sharing and Email Problems
  • Find The Proper Solutions For Your CAD File Issues
  • Prevent Surprise Bills from Bentley and False License Issues from AutoCAD

 CALL FOR A FREE 1-HOUR  IT SUPPORT CONSULTATION | 919-276-0279

IT Support Company For NC Businesses

Since 1995, Computerbilities has been the premier IT support company in the triangle area.  We are proud of our extensive IT expertise, excellent customer service, and unparalleled IT support and security. We know there are a lot of IT Support companies in North Carolina. Therefore, we must be more dependable, have better communication processes and cutting-edge solutions, and possess more in-depth knowledge than the other IT support companies to compete in this market.  

Computerbilities is a Raleigh IT support company that has been in business for more than 26 years specializing in and focusing on the contracting, construction, architectural, and engineering verticals.  Now, what other IT Services company can say that?

Dependable IT Support and solutions in North Carolina (NC).

Dependability

IT Services you can depend on, IT solutions you can bank on. At Computerbilities, we are here for you, and we stand by our work 100%

Depth knowledge in IT support for small & medium NC businesses.

Knowledge

With over 26 years in business as an NC IT support company in the Triangle area, our engineers have the experience and processes to fix your problems quickly.

Tailored IT Solutions for NC Businesses.

Tailored Solutions

Communication is the foundation of a successful relationship. We are here in North Carolina (NC) to listen to you and resolve any technical issues you may have with your IT solutions.

Strong Communication to handle client's IT Support.

Communication

Communication is the foundation of a successful relationship. We are here in North Carolina (NC) to listen and to resolve any issues you may have with your IT solutions.

Managed IT Services & Solutions

When choosing an managed IT solutions provider, make sure the IT support company you choose knows your network needs and understands what IT solutions are best for you. We are a veteran IT company with more than 26 years of field experience that enables us to provide a reliable, safe and user-friendly IT network to our clients.

As a premier managed IT services company, we always keep our clients up to date on the latest technology and trends. Our IT and technology solutions and services will help your company scale profitably by being proactive and limiting downtime. Our IT solutions, customized to fit your needs, will keep your network secure and well-tuned!

Network monitoring IT support & Solutions

Network Monitoring

We monitor your computer systems 24/7/365 for predictive failures. Monitoring your network allows us to be proactive and fix problems BEFORE they cause downtime or data loss.

Remote Computer IT support & Solutions

Remote Computer Support

Are you tired of being given a "window" of time for a tech to show up, only to find the tech is running late or doesn't show up at all? Our remote computer support services will get you back up and running with your technical problems in seconds, reducing downtime.

Data backup IT support & Solutions

Data Backup/Business Continuity

We all know the importance of backing up your data to prevent loss. But we take data backup light-years further. We can restore files in seconds that were changed within the hour or even virtualize your data in the cloud!

Cloud Computing IT support & Solutions

Cloud Computing

Do you have remote workers? Are you interested in moving your data to the Cloud? Do you need to clean up your existing cloud data? We will work with you to make sure your data and application in the Cloud are optimized to fit your business needs.

MDM IT support & Solutions

Mobile Device Management

Your data is everywhere; on your servers, in the Cloud, and on your company's mobile devices. But how can you protect that data? Our Mobile Device Management solution will secure your smartphones and tablets while giving your employees the access they need!

Cyber Security IT support & Solutions

Cyber Security

We think of data breaches when we think of Target, Equifax, Facebook, and Adobe. Don't become a statistic. At Computerbilities, Cyber Security is our top priority. We will arm your business with all it needs to keep your data safe and secure 365 days a year.


Read What Our Clients Have To Say About Our IT Support And Solutions

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Why Choose Computerbilities
For IT Support?

As an IT firm specializing in the contracting industry, we can proudly say that we are technology experts for contractors, engineering firms, and Architects. A simple "IT support near me" search in the triangle area will show you that we have been serving these industries for more than 25 years and have scores of happy clients to show for it.

9 Reason To Choose Computerbilities For Managed IT Services

1

We Have Been Servicing Construction, Engineering, and Architecture Firms for More Than 25 Years

Not many companies can say they have this level of experience in a specific field, but we can! Through years of experience, we have the insight to strategize solutions and fix issues efficiently.

2

We Have Solutions For Your Corrupt/Overwritten CAD File Issues

Whether it’s trying to recover a critical project file that someone overwrote, accidentally deleted, or has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.

3

We Will Solve Your Large File Sharing and Email Problems 

How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?

These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.

4

We Will Help Prevent Surprise Bills from Bentley and False License Issues from AutoCAD 

While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL for THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.

5

We Guarantee Excellent Communication and Response Time

Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.

6

We Guarantee A 6 Minute Response Time 

Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.

7

We Give You Clear, Jargon-Free Solutions 

At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies.

8

We Demonstrate Professionalism with a personal touch 

When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.

9

We Offer A 24 Hour Help Desk Service 

Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for up time and predictive failure so that we can repair the problem BEFORE it affects your workforce!

We Provide IT Solutions to the Contracting Industry

We are the go-to IT support consultants for construction, engineering, architecture, commercial real estate management, and countless contractors that support those industries.

When looking for an IT support business, picking a company that knows how your industry works is essential. We have scores of happy clients in the following businesses:

IT support solution for contruction industry in NC.

Construction

The construction industry relies heavily on technology and profits if their technology is running properly. We take pride in being the only IT firm in the NC Triangle area specializing in the construction/contracting industry.

IT support solution for Engineering industry in NC.

Engineering

We assist engineering businesses, the complexity of engineering calls for complex technology. We are an IT firm that has mastered IT solutions for engineering, finding them the best way to share files and prevent overwriting.

IT Support solutions For Achitecture industry in NC

Architecture

Technology is essential for architecture companies to thrive truly. We are an IT firm that provides these businesses with customized and accessible IT support & solutions in North Carolina (NC) Triangle areas.

IT Support solutions For Manufacturing industry in NC

Real Estate Management

Today's real estate management environment requires technology that changes with each situation. The IT support & solutions we provide enable you to serve customers' needs promptly and profitably.

1000

Projects Completed

58

Clients

250

Experienced Staff

5

Established Awards

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25
Years of
Experience

Areas We Serve

  • Wake Forest NC:

    We provide IT support and solutions to small-medium-sized businesses to Wake Forest, NC, and the surrounding areas.
  • Holly Springs NC:

    Holly Spring NC businesses is an area that we at Computerbilities provide IT support and IT solutions to.
  • Apex NC:

    Another area that we provide IT services and IT service to is Apex, North Carolina, and the surrounding areas.
  • Chapel Hills NC:

    We here at Computerbilities take pride in providing IT solutions and IT support to Chapel Hill and the surrounding areas.
  • Cary NC:

    Our main office is in the Cary NC area, in which we provide exceptional IT support and solutions for this area.
  • Durham NC:

    Durham NC is a large area where we service small to medium-sized businesses with reliable IT support and IT solutions.
  • Raleigh NC:

    The largest area that we provide IT services and support to is Raleigh, NC. We take pride in servicing small to medium-sized businesses in these areas.
  • Morrisville, NC:

    Are you looking for IT support & solution for your Morrisville business? Our IT support expert always ready to provide you the best solution for your small and medium level business.

Not Ready To Call Us Just Yet For IT Consulting?

  • If so, we would at least like to send you a copy of our recently published report, 21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.
  • This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.
  • Simply fill out the form here and we’ll send you a copy today!
21-Question
DOWNLOAD YOUR FREE COPY NOW [wpforms id=”1633″]

DOWNLOAD YOUR
FREE COPY NOW

 

IT Support & Solutions FAQs

Are new hardware and software costs covered under your IT Support and Solution plans?

The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.

Are new hardware and software installation costs covered under your IT Support and Solution plans?

The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.

How long have you been providing IT Support and Solutions in Raleigh, NC, to businesses?

Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.

Do you provide IT Services and support to only businesses in Raleigh?

We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.

Does it cost more when we have to go onsite to businesses?

No, we do not charge our signed clients any extra to come onsite.

I see that you cost a little more than other IT service providers; why is that?

Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.

Are your phones answered live?

Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.

What is your response time?

When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.

Do you offer a satisfaction guarantee?

We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.

Do you call and communicate with internet service providers?

Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.
Copyright 2022 © Computerbilities

Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.