IT Support For Construction, Engineering, And Architecture Businesses in NC
- Guaranteed Excellent Communication and a 6 Minute Response Time.
- Construction, Engineering, and Architecture Firms Have Been Our Specialty For More Than 25 Years.
- Solve Your Large File Sharing and Email Problems
- Find The Proper Solutions For Your CAD File Issues
- Prevent Surprise Bills from Bentley and False License Issues from AutoCAD
- Plus, Trust In A Company That Has Dozens Of 5 Star Google Reviews
CALL FOR A FREE 1-HOUR IT SUPPORT CONSULTATION | 919-276-0279
IT Support Company For NC Businesses
Dependability
Consistently depend on our customized IT support solutions in North Carolina (NC). We will always follow up and can be depended on!
Depth Of Knowledge
Having over 25 years of working as a NC IT support company gives us more knowledge and experience than our competitors in this Triangle areas.
Tailored Solutions
With our very niche business clientele, the contracting industry allows us to do research and find only the best solutions for their IT support in NC.
Communication
We put communication first with our IT support clients in North Carolina (NC) Triangle Areas! Communication is the key in our IT Solutions business!
Our Managed IT Services & Solutions
When looking for an IT solutions provider, one must ensure that the IT company has a well-rounded knowledge of all network needs and IT solutions. We believe that we are an experienced IT company with the expertise to give companies a reliable IT network. As an IT solutions company, our job is to always keep our clients up to date on the latest technology and trends. Rest assured that companies tend to grow and prosper with our technology solutions without dedicating a significant amount of time to fix simple IT issues in their organization. With our customized IT solutions, your company will be safe and functional.
Network Monitoring
Consistent monitoring is needed for every small to medium-sized business in today's environment. We provide 24/7/365 monitoring of systems and devices.
Remote Computer Support
Computerbilities can assist someone needing technical assistance remotely as soon as in a matter of seconds. This modern age solution provides companies practicality and timeliness when they need help with their technical problems.
Data Back-up
Backing up data and a dedicated disaster plan is vital for every business. We can provide you with consistent backups and tools/plans for disaster recovery.
Cloud Computing
The cloud solution structures have become a practical alternative to the traditional server structure. We service companies with both solutions, but we find that more businesses are opting to move to a cloud structure every day.
Mobile Device Management
We can secure and provide support for mobile devices; this applies to mobile phones and tablets owned by the company. Computerbilities can your most reliable partner for mobile device management services in NC Triangle Areas.
Cyber Security
Security is a large portion of our business in North Carolina (NC), especially when it comes to cyber security. We give any businesses peace of mind that they are secure, and their data is safe and sound 24*7 of the year.
Read What Our Clients Have To Say About Our IT Support And Solutions
Dependability, Depth of Knowledge, and Quick Response Time The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Debora Wetherill
President - Wetherill Engineering
Reliability and Strong Communication Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand.
J.D. Locklear, JR.
President - Allied Fire Protection
With Computerbilities You Get What You Pay For Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud.
Jeff Gregorio
CFO - Williams Realty & Building
Confidence and Expertise The biggest benefit Computerbilities has brought to my company is the confidence and expertise they provide. They are much more personal and professional than other companies I have worked with in the past. You cannot go wrong with choosing Computerbilities!
Lisa Evans
Chief Financial Officer - Dewitt Real Estate
Excellent Service and Attentiveness to My Account I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Tony Nocito
Managing Member - ABCOV Companies, LLC
Computerbilities Saves Me Both Time and Money Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great!
Alicia Schautteet
Administrative Officer - Synecor
My Absolute Hero When It Comes To Technology If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
Bill Aulicino
Owner - Crossroads European Automotive, Inc
It’s Simple; Call Computerbilities It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Nicole Mastmeier
Owner - Blue Diamond Jewelers
Computerbilities Offers Me Peace of Mind Thank you for being a customer service oriented team that offers solutions that fit my company’s short term and long term needs. You always respond quickly, are friendly and have a will to work to the end for our best long term option. With Computerbilities, I never have to worry about our server health, updates, low disk space, etc. Computerbilities offers me the peace of mind that someone is always watching out for any issues.
Charlie Hale
Vice – President of Operations & Programs
The Comfort of Knowing My IT System is Current, Secure, and Supported is Fantastic. Computerbilities gives us the peace of mind and confidence we are protected, and our client’s information is secure. The fact there is someone I can call for help with anything related to our IT allows us to focus on helping our clients. The comfort of knowing my IT system is current, secure, and supported is fantastic.
Colleen Leggett
Director of Operations - W.G. Alexander & Associates
Exactly What I Look for In An IT Company Computerbilities has managed our IT for 9 years now, they have always provided me with quick services and excellent communication. They are the ideal team of IT professionals and are exactly what I look for in an IT company.
Mike Zaccardo
Civil/Site Director - Wetherill Engineering
Quick, Effective, and Responsive! Thanks to Computerbilities we have ZERO downtime due to computer issues. The Computerbilites team is always very knowledgeable of our network, the few issues that we have had, everything was dealt with extremely quickly and efficiently. We can always count on them to be responsive to our needs and do an excellent job.
Carol Cheek
Vice President - Cimarron Homes
Why Choose Computerbilities
For IT Support?
As an IT firm that specializes in working with the contracting industry, we can proudly say that we are technology experts for the contracting industry. Also, if you search "IT support near me" while in Raleigh, you will see we have been around longer than most of our competition, and we have dozens of happy clients to show for it.
9 Reason To Choose Computerbilities For Managed IT Services
1
Not many companies can say they have this level of experience in a specific field, but we can! Through our experience, we have gained insight on how to EFFECTIVELY STRATEGIZE SOLUTIONS and DIAGNOSE CURRENT ISSUES.
Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or that has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.
3
How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files? These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.
4
While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL FOR THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.
5
Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
6
Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.
7
At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies.
8
When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.
9
Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for up time and predictive failure so that we can repair the problem BEFORE it affects your workforce!
Industries To Whom We Provide IT Solutions
All of the industries below fall under our specialized contracting niche. We are the go-to IT support consultant for construction, engineering, architecture, manufacturing, and all other companies that belong to the contracting category. When searching for small business IT support, it is essential to choose a company that has already worked with similar companies to yours. We have dozens of happy clients in the following fields.
Construction
The construction industry relies heavily on technology and profits if their technology is running properly. We take pride in being the only IT firm in the NC Triangle area specializing in the construction/contracting industry.
Engineering
We assist engineering businesses, the complexity of engineering calls for complex technology. We are an IT firm that has mastered IT solutions for engineering, finding them the best way to share files and prevent overwriting.
Architecture
Technology is essential for architecture companies to thrive truly. We are an IT firm that provides these businesses with customized and accessible IT support & solutions in North Carolina (NC) Triangle areas.
Manufacturing
The upbeat and fast environment of manufacturing businesses calls for technology that matches this structure. The IT support & solutions that we provide these businesses allows them to profit and thrive in their environment.
1000
Projects Completed
58
Clients
250
Experienced Staff
5
Established Awards
Years of
Experience
Areas We Serve
- Wake Forest NC: We provide IT support and solutions to small-medium-sized businesses to Wake Forest, NC, and the surrounding areas.
- Holly Springs NC: Holly Spring NC businesses is an area that we at Computerbilities provide IT support and IT solutions to.
- Apex NC: Another area that we provide IT services and IT service to is Apex, North Carolina, and the surrounding areas.
- Chapel Hills NC: We here at Computerbilities take pride in providing IT solutions and IT support to Chapel Hill and the surrounding areas.
- Cary NC: Our main office is in the Cary NC area, in which we provide exceptional IT support and solutions for this area.
- Durham NC: Durham NC is a large area where we service small to medium-sized businesses with reliable IT support and IT solutions.
- Raleigh NC: The largest area that we provide IT services and support to is Raleigh, NC. We take pride in servicing small to medium-sized businesses in these areas.
- Morrisville, NC: Are you looking for IT support & solution for your Morrisville business? Our IT support expert always ready to provide you the best solution for your small and medium level business.
Not Ready To Call Us Just Yet For IT Consulting?
- If so, we would at least like to send you a copy of our recently published report, “21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.
- This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.
- Simply fill out the form here and we’ll send you a copy today!
IT Support & Solutions FAQs
The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.
The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.
Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.
We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.
No, we do not charge our signed clients any extra to come onsite.
Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.
Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.
When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.
We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.
Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.
Computerbilities is one of the best IT support and solutions expert companies in North Carolina (NC). We have been serving the construction, engineering, and architecture businesses in the Raleigh-Durham North Carolina Triangle area for over 25 years.