IT Support For Construction, Engineering, Real Estate Management And Architecture Businesses in NC

Guaranteed Excellent Communication and a 6-Minute Response Time.
Construction, Engineering, and Architecture Firms Have Been Our Specialty For More Than 25 Years.
Solve Your Large File Sharing and Email Problems
Find The Proper Solutions For Your CAD File Issues
Prevent Surprise Bills from Bentley and False License Issues from AutoCAD

CALL FOR A FREE 1-HOUR IT SUPPORT CONSULTATION | 919-276-0279

IT Support Company For NC Businesses

Since 1995, Computerbilities has been the premier IT support company in the triangle area. We are proud of our extensive IT expertise, excellent customer service, and unparalleled IT support and security. We know there are a lot of IT Support companies in North Carolina. Therefore, we must be more dependable, have better communication processes and cutting-edge solutions, and possess more in-depth knowledge than the other IT support companies to compete in this market.

Computerbilities is a Raleigh IT support company that has been in business for more than 26 years specializing in and focusing on the contracting, construction, architectural, and engineering verticals. Now, what other IT Services company can say that?

Managed IT Services & Solutions

When choosing an managed IT solutions provider, make sure the IT support company you choose knows your network needs and understands what IT solutions are best for you. We are a veteran IT company with more than 26 years of field experience that enables us to provide a reliable, safe and user-friendly IT network to our clients.

As a premier managed IT services company, we always keep our clients up to date on the latest technology and trends. Our IT and technology solutions and services will help your company scale profitably by being proactive and limiting downtime. Our IT solutions, customized to fit your needs, will keep your network secure and well-tuned!

Read What Our Clients Have To Say About Our IT Support And Solutions

Dependability, Depth of Knowledge, and Quick Response Time The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.

Debora Wetherill
President - Wetherill Engineering

Reliability and Strong Communication Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand.

J.D. Locklear, JR.
President - Allied Fire Protection

With Computerbilities You Get What You Pay For Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud.

Jeff Gregorio
CFO - Williams Realty & Building

Confidence and Expertise The biggest benefit Computerbilities has brought to my company is the confidence and expertise they provide. They are much more personal and professional than other companies I have worked with in the past. You cannot go wrong with choosing Computerbilities!

Lisa Evans
Chief Financial Officer - Dewitt Real Estate

Excellent Service and Attentiveness to My Account I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.

Tony Nocito
Managing Member - ABCOV Companies, LLC

Computerbilities Saves Me Both Time and Money Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great!

Alicia Schautteet
Administrative Officer - Synecor

My Absolute Hero When It Comes To Technology If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.

Bill Aulicino
Owner - Crossroads European Automotive, Inc

It’s Simple; Call Computerbilities It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.

Nicole Mastmeier
Owner - Blue Diamond Jewelers

Computerbilities Offers Me Peace of Mind Thank you for being a customer service oriented team that offers solutions that fit my company’s short term and long term needs. You always respond quickly, are friendly and have a will to work to the end for our best long term option. With Computerbilities, I never have to worry about our server health, updates, low disk space, etc. Computerbilities offers me the peace of mind that someone is always watching out for any issues.

Charlie Hale
Vice – President of Operations & Programs

The Comfort of Knowing My IT System is Current, Secure, and Supported is Fantastic. Computerbilities gives us the peace of mind and confidence we are protected, and our client’s information is secure. The fact there is someone I can call for help with anything related to our IT allows us to focus on helping our clients. The comfort of knowing my IT system is current, secure, and supported is fantastic.

Colleen Leggett
Director of Operations - W.G. Alexander & Associates

Why Choose Computerbilities
For IT Support?

As an IT firm specializing in the contracting industry, we can proudly say that we are technology experts for contractors, engineering firms, and Architects. A simple "IT support near me" search in the triangle area will show you that we have been serving these industries for more than 25 years and have scores of happy clients to show for it.

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9 Reason To Choose Computerbilities For Managed IT Services

We Have Been Servicing Construction, Engineering, and Architecture Firms for More Than 25 Years

Not many companies can say they have this level of experience in a specific field, but we can! Through years of experience, we have the insight to strategize solutions and fix issues efficiently.

We Have Solutions For Your Corrupt/Overwritten CAD File Issues

Whether it’s trying to recover a critical project file that someone overwrote, accidentally deleted, or has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.

We Will Solve Your Large File Sharing and Email Problems

How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?

These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.

We Will Help Prevent Surprise Bills from Bentley and False License Issues from AutoCAD

While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL for THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.

We Guarantee Excellent Communication and Response Time

Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.

We Guarantee A 6 Minute Response Time

Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.

We Give You Clear, Jargon-Free Solutions

At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies.

We Demonstrate Professionalism with a personal touch

When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.

We Offer A 24 Hour Help Desk Service

Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for up time and predictive failure so that we can repair the problem BEFORE it affects your workforce!

We Provide IT Solutions to the Contracting Industry

We are the go-to IT support consultants for construction, engineering, architecture, commercial real estate management, and countless contractors that support those industries.

When looking for an IT support business, picking a company that knows how your industry works is essential. We have scores of happy clients in the following businesses:

1000

Projects Completed

58

Clients

250

Experienced Staff

5

Established Awards

25
Years of
Experience

Areas We Serve

Wake Forest NC:
We provide IT support and solutions to small-medium-sized businesses to Wake Forest, NC, and the surrounding areas.
Holly Springs NC:
Holly Spring NC businesses is an area that we at Computerbilities provide IT support and IT solutions to.
Apex NC:
Another area that we provide IT services and IT service to is Apex, North Carolina, and the surrounding areas.
Chapel Hills NC:
We here at Computerbilities take pride in providing IT solutions and IT support to Chapel Hill and the surrounding areas.
Cary NC:
Our main office is in the Cary NC area, in which we provide exceptional IT support and solutions for this area.
Durham NC:
Durham NC is a large area where we service small to medium-sized businesses with reliable IT support and IT solutions.
Raleigh NC:
The largest area that we provide IT services and support to is Raleigh, NC. We take pride in servicing small to medium-sized businesses in these areas.
Morrisville, NC:
Are you looking for IT support & solution for your Morrisville business? Our IT support expert always ready to provide you the best solution for your small and medium level business.

Not Ready To Call Us Just Yet For IT Consulting?

If so, we would at least like to send you a copy of our recently published report, “21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.
This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.
Simply fill out the form here and we’ll send you a copy today!

IT Support & Solutions FAQs

Are new hardware and software costs covered under your IT Support and Solution plans?

The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.

Are new hardware and software installation costs covered under your IT Support and Solution plans?

The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.

How long have you been providing IT Support and Solutions in Raleigh, NC, to businesses?

Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.

Do you provide IT Services and support to only businesses in Raleigh?

We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.

Does it cost more when we have to go onsite to businesses?

No, we do not charge our signed clients any extra to come onsite.

I see that you cost a little more than other IT service providers; why is that?

Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.

Are your phones answered live?

Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.

What is your response time?

When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.

Do you offer a satisfaction guarantee?

We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.

Do you call and communicate with internet service providers?

Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.

IT Support For Construction, Engineering, Real Estate Management And Architecture Businesses in NC

CALL FOR A FREE 1-HOUR IT SUPPORT CONSULTATION | 919-276-0279

IT Support Company For NC Businesses

Dependability

Knowledge

Tailored Solutions

Communication

Managed IT Services & Solutions

Read What Our Clients Have To Say About Our IT Support And Solutions

Debora Wetherill President - Wetherill Engineering

J.D. Locklear, JR. President - Allied Fire Protection

Jeff Gregorio CFO - Williams Realty & Building

Lisa Evans Chief Financial Officer - Dewitt Real Estate

Tony Nocito Managing Member - ABCOV Companies, LLC

Alicia Schautteet Administrative Officer - Synecor

Bill Aulicino Owner - Crossroads European Automotive, Inc

Nicole Mastmeier Owner - Blue Diamond Jewelers

Charlie Hale Vice – President of Operations & Programs

Colleen Leggett Director of Operations - W.G. Alexander & Associates

Why Choose Computerbilities For IT Support?