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IT Support For The Construction And Contracting Industries In NC

The Contracting Industry Has Been Our Specialty For More Than 30 Years.
Our IT support comes with a Money-Back Guarantee for your peace of mind
Guaranteed Excellent Communication and a 6-minute Response Time.
Solve Your Large File Sharing and Email Problems
Solve your CAD File Issues
Prevent Surprise Bills from Bentley and AutoCAD License Issues
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IT Support Company For NC Businesses

Since 1995, Computerbilities has been the premier IT support company in the triangle area.  We are proud of our extensive IT expertise, excellent customer service, and unparalleled IT support and security. We know there are a lot of IT Support companies in North Carolina. Therefore, we must be more dependable, have better communication processes and cutting-edge solutions, and possess more in-depth knowledge than the other IT support companies to compete in this market.  

Computerbilities is a Raleigh IT support company that has been in business for more than 30 years specializing in and focusing on the contracting, construction, architectural, and engineering verticals.  Now, what other IT Services company can say that?

01
Dependability
IT Services you can depend on, IT solutions you can bank on. At Computerbilities, we are here for you, and we stand by our work 100%
02
Knowledge
With over 30 years in business as an NC IT support company in the Triangle area, our engineers have the experience and processes to fix your problems quickly.
03
Tailored Solutions
We’re the IT provider designed to work with your unique business. We will custom-build a tech stack constructed for your company and continue to tailor your IT solution as your company grows.
04
Communication
Communication is the foundation of a successful relationship. We are here in North Carolina (NC) to listen and to resolve any issues you may have with your IT solutions.
IT Cost calculator

See How Much Money You Are Losing With Your Current IT Setup.

Our IT Cost Calculator tool gives you insight into estimating the hours spent on IT-related tasks needed to support your organization.
Our services

Managed IT Services & Solutions

When choosing an managed IT solutions provider, make sure the IT support company you choose knows your network needs and understands what IT solutions are best for you. We are a veteran IT company with more than 30 years of field experience that enables us to provide a reliable, safe and user-friendly IT network to our clients. As a premier managed IT services company, we always keep our clients up to date on the latest technology and trends. Our IT and technology solutions and services will help your company scale profitably by being proactive and limiting downtime. Our IT solutions, customized to fit your needs, will keep your network secure and well-tuned!

Award & Achievement

30
+
Years Experience
More About Our Company

Why Choose Computerbilities For IT Support?

As an IT firm specializing in the contracting industry, we can proudly say that we are technology experts for contractors, engineering firms, and Architects. A simple "IT support near me" search in the triangle area will show you that we have been serving these industries for more than 30 years and have scores of happy clients to show for it.
24 HOURS SERVICE AVAILABLE
Call us: 919-276-0282

9 Reason To Choose Computerbilities For Managed IT Services

01
We Have Been Servicing Construction, Engineering, And Architecture Firms For More Than 30 Years
Not many companies can say they have this level of experience in a specific field, but we can! Through years of experience, we have the insight to strategize solutions and fix issues efficiently.
02
We Have Solutions For Your Corrupt/Overwritten CAD File Issues
Whether it’s trying to recover a critical project file that someone overwrote, accidentally deleted, or has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies. We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.
03
We Will Solve Your Large File Sharing And Email Problems
How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files? These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.
04
We Will Help Prevent Surprise Bills From Bentley And False License Issues From AutoCAD
While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL for THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.
05
We Guarantee Excellent Communication And Response Time
Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
06
We Guarantee A 6 Minute Response Time
Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.
07
We Give You Clear, Jargon-Free Solutions
At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies.
08
We Demonstrate Professionalism With A Personal Touch
When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.
09
We Offer A 24 Hour Help Desk Service
Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for up time and predictive failure so that we can repair the problem BEFORE it affects your workforce!

1000

+

Projects Completed

100

+

Satisfied Customers

5

+

Established Awards

30

+

Years Experience

Industry we serve

We Provide IT Solutions to the Contracting Industry

We are the go-to IT support consultants for construction, engineering, architecture, commercial real estate management, and countless contractors that support those industries. When looking for an IT support business, picking a company that knows how your industry works is essential. We have scores of happy clients in the following businesses:
Construction
The construction industry relies heavily on technology and profits if their technology is running properly. We take pride in being the only IT firm in the NC Triangle area specializing in the construction/contracting industry.
Engineering
We assist engineering businesses, the complexity of engineering calls for complex technology. We are an IT firm that has mastered IT solutions for engineering, finding them the best way to share files and prevent overwriting.
Architecture
Technology is essential for architecture companies to thrive truly. We are an IT firm that provides these businesses with customized and accessible IT support & solutions in North Carolina (NC) Triangle areas.
Real Estate Management
Today's real estate management environment requires technology that changes with each situation. The IT support & solutions we provide enable you to serve customers' needs promptly and profitably.

Areas We Serve

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Wake Forest NC:
We provide IT support and solutions to small-medium-sized businesses to Wake Forest, NC, and the surrounding areas.
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Apex NC:
Another area that we provide IT services and IT service to is Apex, North Carolina, and the surrounding areas.
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Cary NC:
Our main office is in the Cary NC area, in which we provide exceptional IT support and solutions for this area.
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Raleigh NC:
The largest area that we provide IT services and support to is Raleigh, NC. We take pride in servicing small to medium-sized businesses in these areas.
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Holly Springs NC:
Holly Spring NC businesses is an area that we at Computerbilities provide IT support and IT solutions to.
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Chapel Hills NC:
We here at Computerbilities take pride in providing IT solutions and IT support to Chapel Hill and the surrounding areas.
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Durham NC:
Durham NC is a large area where we service small to medium-sized businesses with reliable IT support and IT solutions.
»
Morrisville, NC:
Are you looking for IT support & solution for your Morrisville business? Our IT support expert always ready to provide you the best solution for your small and medium level business.

Not Ready To Call Us Just Yet

If so, we would at least like to send you a copy of our recently published report, “21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.

This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.

Simply fill out the form here and we’ll send you a copy today!

21Question

DOWNLOAD YOUR FREE COPY NOW

faqs

IT Support & Solutions FAQs

The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.
The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.
Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.
We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.
No, we do not charge our signed clients any extra to come onsite.
Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.
Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.
When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.
We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.
Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.

Marian Gatchalian

Service Development Representative

Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

Eugene Matthew Uy

Customer Relationship Manager

Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

Pradeep Shetty

Sr. Accounting Specialist

Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

Sandilyan Muniswamy

Sr. Web Developer

Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

Bharat Parida

SEO Specialist

Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

Sumit Rawat

System Administrator

Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

Kapil Sirohi

Network Engineer

Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

 

Anju Pandey

Marketing Specialist

Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

Rolland Gomes

Operations Manager

Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

Joseph Hobbins

Network Administrator

Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

Nitish Tiwari

Tech Lead

Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

Chase Pittman

Technician

Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

Joel Stalcup

System Administrator

Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

Mark Mahar

Lead Engineer

Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.

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