Today’s businesses rely on their network to stay productive and profitable. Do you know if you need to optimize your network? Would you like to know your network’s health or performance monitoring at all times and have constant, digital network monitoring of your systems? Computerbilities can help you by providing you with network monitoring services that fit your specific business or company needs!
As a network monitoring company, the team at Computerbilities has been providing network monitoring solutions to businesses in North Carolina (NC) for more than 30 years. We are experts at taking the stress of monitoring your network and keeping your network streamlined and optimized off your shoulders. Our clients trust us, knowing that our advanced business technology solutions and skilled technicians ensure their network is in tip-top shape. We will provide the same excellence in network monitoring solutions for your NC business.
We offer real-time network security monitoring solutions and use network monitoring tester tools to ensure that your network is always running smoothly. Do you want to know that your internet is running faster and that your cloud applications run at optimal performance? Do you want a dependable phone system that runs smoothly? If the answer is “yes,” then Computerbilities’ network monitoring system is the right solution for you!
With our network security solutions, you can expect expert network consultants for your network. Our team is continually training to guarantee that they are up to date on the latest network monitoring techniques and solutions.
We offer real-time network security monitoring solutions and use network monitoring tester tools to ensure that your network is always running smoothly. Do you want to know that your internet is running faster and that your cloud applications run at optimal performance? Do you want a dependable phone system that runs smoothly? If the answer is “yes,” then Computerbilities’ network monitoring system is the right solution for you!
With our network security solutions, you can expect expert network consultants for your network. Our team is continually training to guarantee that they are up to date on the latest network monitoring techniques and solutions.
Monitor security systems, including Firewall, antivirus, and passwords:
Network monitoring solutions, including Firewall, antivirus, and complex passwords, are critically important to protect your business. A dependable firewall is another security layer that will safeguard your NC business against data thieves, malware, and hackers. A properly deployed and configured security stack is vital to your business’s long-term success.
Computer policies and Cybersecurity, coupled with complex network setups, cause many organizations to deviate from traditional and enterprise standards. Hackers and scammers’ new advanced methods to infiltrate your network system make even the savviest users targets from a cyber breach. Having a team of skilled network monitoring experts watching over your network is the first step to take a proactive approach to protect your business from cyber-attacks, scams, IP address threats, and other malicious attacks.
Antivirus alone is no longer enough protection to keep your company secure. Today, hackers manipulate your computer’s operating system, applications, and built-in tools to slowly and methodically gain access using advanced techniques and viruses. These viruses can cripple a network in a matter of seconds once there is a breach. Hackers worldwide are continually developing new processes, viruses, and malware designed to infiltrate your network and steal critical data from your business. It’s essential to have a team of experts monitoring your systems backed by NextGen antivirus, network firewalls, and threat hunting to protect your business from falling victim to a cyber attack.
Password protection also falls into this security realm because hacking on an individual’s computers can lead to a plethora of sensitive company and personal data leakage if their password not complex and secure, regularly updated, and optimized. The weakest link in your network is the end-user. Their security policies must be enforced and monitored to ensure a secure network.
Workstations and servers:
Whether you have ten workstations or 500 in a corporate network, each workstation is a vital part of your network, and today is essential to running your business. At the same time, each node and user is an opportunity for hackers and scammers to gain control of your network and steal your information, your customer’s data, and employee’s personally identifiable information.
To have optimal performance from your workstations, network, and servers, one needs ongoing upkeep and a set refresh schedule to know when to replace computers, network devices, or update the storage on a drive. Our goal is to be as transparent with our clients as possible and ensure that their network monitoring solutions align with their business goals.
Software installations and updates:
Software is something that can go easily unnoticed in businesses with many computers and employees. Failure to properly update this software or not having appropriate software set in place for your devices can leave your systems vulnerable to malware that can cripple a business in a matter of seconds. Allowing a technology expert to monitor your network for updates in the background enables a very tedious task to be out of sight and mind for you, the business owner, so you can focus on more important things.
Network access and usage:
Gain instant access to VPN applications so you and your employees can easily remote into the network while also having a technology expert available to give their help if you need it. Never have to worry about your network being down and having no one there to help you through every step of the way again. We will regularly update you on computer usage and give you the tools to work from almost anywhere.
When our technicians monitor a network, they proactively report and alert clients to possible computer issues to minimize downtime. This ensures that their clients can focus on growing their business instead of worrying about their computer works.
Our goal is to save our clients from time or profit loss due to network downtime. For this very reason, we combine our turnkey network monitoring solutions with an intelligent, proactive, and honest approach to IT services that will equip you to meet and succeed no matter what challenge you to face effectively.
Rest assured that our management application tools will monitor your network, internet, devices, and software within our network monitoring tools. This will free up the company’s time to focus on its core business and what drives its business forward.
We want our clients to have an enjoyable experience with their technology and be completely satisfied with their solutions. We know that not many IT companies in the Triangle area have specific expertise in the contracting and legal industries.
Whether you are a small or large triangle area business, we can provide you with the highest quality network monitoring solutions. We specialize in working with companies, mainly in the contracting and legal industries. Being specialized in these fields allows us to diagnose specific issues that many other managed service providers may not be able to. If your company has a complicated technical problem that needs to be solved, we will help you solve that problem and do our research to ensure that it won’t happen again. Don’t just take our word for it; see what our clients have to say about their managed IT services experience and how we have helped them grow.
You will not get charged for hourly simple break-fix problems! With our flat services fees, there will be no breaking the bank when it comes to technology. You will know exactly what you are paying for at any given time. No surprises here! We will create a fixed budget for our time and completion date if there has to be a project completed ahead of time. You will get that notice long before we charge you.
Through our all-inclusive support plans, you will have ample security with no additional charges. You will have in writing what we support on your systems, so there is never any miscommunication. We believe in helping our clients ensure their safety; we don’t take risks and assure you that your systems include all the essential security you need. We also recommend all our clients purchase cyber insurance for their businesses. It is always better to be safer than sorry when it comes down to security.
Computerbilities provides you detailed reporting windows on how well your systems are doing at least twice a year. If you would like reports more frequently, then just let us know. The reports include verifying daily server and desktop backup, dark web scans, updates, and more. While reviewing these reports with you, we will sit down and discuss your most recent business goals and aspirations to ensure that you invest in the right technology to continue to align with your business.
You will have the ability to talk to a live person during business hours and have real-time responses. Many other companies do not answer their phones live, but we are very proud to say that. We believe in customer satisfaction, and the commitment to your network is our #1 priority. Your issue will never be pushed to the side or mishandled. There will also be multiple ways to contact us if you are having a significant problem. A few of these will be submitting a ticket via email, chatting with our help desk, calling our help desk, emailing the help desk, and of course, calling us directly.
Projects Completed
Satisfied Customers
Established Awards
Years Experience
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Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.
Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.
With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.
Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.
Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.
Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.
Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.
Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.
Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.
His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.
Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.
Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.
Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.
Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.
Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”
Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.
Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.
Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.
Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.