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network-monitoring

Network Monitoring Services For Businesses

Today’s businesses rely on their network to stay productive and profitable. Do you know if you need to optimize your network? Would you like to know your network’s health or performance monitoring at all times and have constant, digital network monitoring of your systems? Computerbilities can help you by providing you with network monitoring services that fit your specific business or company needs!

As a network monitoring company, the team at Computerbilities has been providing network monitoring solutions to businesses in North Carolina (NC) for more than 30 years. We are experts at taking the stress of monitoring your network and keeping your network streamlined and optimized off your shoulders. Our clients trust us, knowing that our advanced business technology solutions and skilled technicians ensure their network is in tip-top shape. We will provide the same excellence in network monitoring solutions for your NC business.

System-Monitoring

24*7*365 System Monitoring

Network-Support-Designing

Network Support & Designing

Regular-Recurring-Maintenance

Regular Recurring & Maintenance

Customization-of-Network-Devices

Customization of Network & Devices

Automated-Alert-Regular-Reporting

Automated Alert & Regular Reporting

Adjustable-Device-Usage

Adjustable Device Usage

Call for a free 1-Hour IT Support Consultation

Network-Security-Services

Computerbilities - Network Security Services Solutions

We offer real-time network security monitoring solutions and use network monitoring tester tools to ensure that your network is always running smoothly. Do you want to know that your internet is running faster and that your cloud applications run at optimal performance? Do you want a dependable phone system that runs smoothly? If the answer is “yes,” then Computerbilities’ network monitoring system is the right solution for you!

With our network security solutions, you can expect expert network consultants for your network. Our team is continually training to guarantee that they are up to date on the latest network monitoring techniques and solutions.

Network Monitoring Services For Businesses

We offer real-time network security monitoring solutions and use network monitoring tester tools to ensure that your network is always running smoothly. Do you want to know that your internet is running faster and that your cloud applications run at optimal performance? Do you want a dependable phone system that runs smoothly? If the answer is “yes,” then Computerbilities’ network monitoring system is the right solution for you!

With our network security solutions, you can expect expert network consultants for your network. Our team is continually training to guarantee that they are up to date on the latest network monitoring techniques and solutions.

Secure-Network-Management

Secure Network Management

Network-Firewall-Security

Network Firewall Security

Wireless Network Security

Network-Security-Assessment

Network Security Assessment

Network-Performance-Monitoring

Network Performance Monitoring

Identity-Network-Security-Threat

Identity Network Security Threat

Monitor security systems, including Firewall, antivirus, and passwords:

Network monitoring solutions, including Firewall, antivirus, and complex passwords, are critically important to protect your business. A dependable firewall is another security layer that will safeguard your NC business against data thieves, malware, and hackers. A properly deployed and configured security stack is vital to your business’s long-term success. 

Computer policies and Cybersecurity, coupled with complex network setups, cause many organizations to deviate from traditional and enterprise standards. Hackers and scammers’ new advanced methods to infiltrate your network system make even the savviest users targets from a cyber breach. Having a team of skilled network monitoring experts watching over your network is the first step to take a proactive approach to protect your business from cyber-attacks, scams, IP address threats, and other malicious attacks.

Antivirus alone is no longer enough protection to keep your company secure. Today, hackers manipulate your computer’s operating system, applications, and built-in tools to slowly and methodically gain access using advanced techniques and viruses. These viruses can cripple a network in a matter of seconds once there is a breach. Hackers worldwide are continually developing new processes, viruses, and malware designed to infiltrate your network and steal critical data from your business. It’s essential to have a team of experts monitoring your systems backed by NextGen antivirus, network firewalls, and threat hunting to protect your business from falling victim to a cyber attack.

Password protection also falls into this security realm because hacking on an individual’s computers can lead to a plethora of sensitive company and personal data leakage if their password not complex and secure, regularly updated, and optimized. The weakest link in your network is the end-user. Their security policies must be enforced and monitored to ensure a secure network.

Workstations-and-servers

Workstations and servers:

Whether you have ten workstations or 500 in a corporate network, each workstation is a vital part of your network, and today is essential to running your business. At the same time, each node and user is an opportunity for hackers and scammers to gain control of your network and steal your information, your customer’s data, and employee’s personally identifiable information.

To have optimal performance from your workstations, network, and servers, one needs ongoing upkeep and a set refresh schedule to know when to replace computers, network devices, or update the storage on a drive. Our goal is to be as transparent with our clients as possible and ensure that their network monitoring solutions align with their business goals.

Software installations and updates:

Software is something that can go easily unnoticed in businesses with many computers and employees. Failure to properly update this software or not having appropriate software set in place for your devices can leave your systems vulnerable to malware that can cripple a business in a matter of seconds. Allowing a technology expert to monitor your network for updates in the background enables a very tedious task to be out of sight and mind for you, the business owner, so you can focus on more important things.

Network-access-and-usage

Network access and usage:

Gain instant access to VPN applications so you and your employees can easily remote into the network while also having a technology expert available to give their help if you need it. Never have to worry about your network being down and having no one there to help you through every step of the way again. We will regularly update you on computer usage and give you the tools to work from almost anywhere.

Why Is Computerbilities’ Network Monitoring The Better Solutions

When our technicians monitor a network, they proactively report and alert clients to possible computer issues to minimize downtime. This ensures that their clients can focus on growing their business instead of worrying about their computer works. 

Our goal is to save our clients from time or profit loss due to network downtime. For this very reason, we combine our turnkey network monitoring solutions with an intelligent, proactive, and honest approach to IT services that will equip you to meet and succeed no matter what challenge you to face effectively.

Rest assured that our management application tools will monitor your network, internet, devices, and software within our network monitoring tools. This will free up the company’s time to focus on its core business and what drives its business forward.

We want our clients to have an enjoyable experience with their technology and be completely satisfied with their solutions. We know that not many IT companies in the Triangle area have specific expertise in the contracting and legal industries.

Whether you are a small or large triangle area business, we can provide you with the highest quality network monitoring solutions. We specialize in working with companies, mainly in the contracting and legal industries. Being specialized in these fields allows us to diagnose specific issues that many other managed service providers may not be able to. If your company has a complicated technical problem that needs to be solved, we will help you solve that problem and do our research to ensure that it won’t happen again. Don’t just take our word for it; see what our clients have to say about their managed IT services experience and how we have helped them grow.

Benefits Of Using Computerbilities For Network Security & Monitoring

You will not get charged for hourly simple break-fix problems! With our flat services fees, there will be no breaking the bank when it comes to technology. You will know exactly what you are paying for at any given time. No surprises here! We will create a fixed budget for our time and completion date if there has to be a project completed ahead of time. You will get that notice long before we charge you.

Through our all-inclusive support plans, you will have ample security with no additional charges. You will have in writing what we support on your systems, so there is never any miscommunication. We believe in helping our clients ensure their safety; we don’t take risks and assure you that your systems include all the essential security you need. We also recommend all our clients purchase cyber insurance for their businesses. It is always better to be safer than sorry when it comes down to security.

Computerbilities provides you detailed reporting windows on how well your systems are doing at least twice a year. If you would like reports more frequently, then just let us know. The reports include verifying daily server and desktop backup, dark web scans, updates, and more. While reviewing these reports with you, we will sit down and discuss your most recent business goals and aspirations to ensure that you invest in the right technology to continue to align with your business.

You will have the ability to talk to a live person during business hours and have real-time responses. Many other companies do not answer their phones live, but we are very proud to say that. We believe in customer satisfaction, and the commitment to your network is our #1 priority. Your issue will never be pushed to the side or mishandled. There will also be multiple ways to contact us if you are having a significant problem. A few of these will be submitting a ticket via email, chatting with our help desk, calling our help desk, emailing the help desk, and of course, calling us directly.

Clients Talk

People talk about us

Clientele For Raleigh Our IT Support Company
Brenda-Bost

Computerbilities Provides Us Peace Of Mind So We Can Focus On Our Core Business

Computerbilities gives our company peace of mind while doing what we do best. They are behind the scenes keeping our information monitored, safe and backed up at all times. They are also there when we need them. Can’t imagine trying to do this on our on in the current environment of cyber security!! We highly recommend Computerbilites!
Brenda Bost
Financial controller
Bost Custom Homes Cary, NC

Dependability, Depth of Knowledge, and Quick Response Time

The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Debora Wetherill
georgeImg

With Computerbilities You Get What You Pay For

Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud. I was very thankful we did when we had a cyber-attack and had to go back multiple days for clean-up. Manual tape backups are prone to human error, and now we are always notified if we have a bad back up through the cloud and Computerbilities takes care of the situation.
Jeff Gregorio

Reliability and Strong Communication

Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand. This allows us to confidently make sound decisions on whichever option is best for our specific needs. If you are unsure about Computerbilities you can be sure they provide value to their clients. Whenever we need assistance, they always respond promptly, properly diagnose the issue, and assist us with choosing the most appropriate solution.
J.D. Locklear, JR.

Excellent Service and Attentiveness to My Account

I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Tony Nocito
Managing Member
ABCOV Companies, LLC

Computerbilities Saves Me Both Time and Money

Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great! They are extremely responsive, knowledgeable and always looking for ways to get the job done right for the least amount of cost. I love that they are local and never have a problem coming on site to diagnose or meet with us about an idea or problem. As a small business owner, these are definitely traits I appreciate in my service providers.
Alicia Schautteet
Administrative Officer
Synecor

My Absolute Hero When It Comes To Technology

If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
Bill Aulicino

It’s Simple; Call Computerbilities

It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Nicole Mastmeier

1000

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Projects Completed

100

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Satisfied Customers

5

+

Established Awards

30

+

Years Experience

Areas We Serve

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Raleigh
Secure your business by adopting our network security monitoring services and solutions in Raleigh, NC. We do temp file deletion, defrags, Malware, Virus & spyware scan.
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Cary
Quick and economic network monitoring services and solutions in Cary, NC. Secure your network firewall by implementing our network monitoring tools.
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Apex
We are one of the top network security companies in Apex, NC. We do Windows & Linux network monitoring and secure provider network.
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Wake Forest
We deliver comprehensive network security monitoring services in Wake Forest, NC. Our network engineer resolves network error efficiently by configuring security assessment solutions.
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Durham
Manage your network security monitoring in Durham, NC. Computerbilities do network security assessment and prevent network security threats for your organization.
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Chapel Hill
Get computerbilities network monitoring services and solutions in Chapel Hill, NC, and Stable your business network using our network monitoring software.
»
Holly Springs
Go with Computerbilties network monitoring services and solutions in Holly Springs, NC. Only because of our 100% uptime, response & network security strategy.
»
Morrisville
Call us now for your nosiness network monitoring security services and solutions in Morrisville, NC. Computerbilities reduce monitoring guesswork & dashboard.

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faqs

Network Monitoring Solutions FAQs

Network monitoring is the ongoing management of a businesses’ system of devices, software, and technical procedures to ensure that they are working optimally. Check for more.
Network monitoring works by utilizing software that monitors the health and performance of the devices/software that are connected to the network.
Ping is often used to check if a computer is operating and the Simple Network Management Protocol (SNMP). SNMP provides a dependable way for network devices to share information.
Network monitoring and management are being proactive with IT systems to prevent any threats or potential technical hiccups.
Businesses need constant network monitoring to avoid and prevent potential risks when it comes to their network.
The most important part of network monitoring is allowing your network to perform optimally so the business can focus on its core practices.
First, it ensures us that our clients’ IT systems are running smoothly 24/7/365.
Computerbilities has our customized agent that we install that monitors the system trends, security, and performance.
We know they are working because of the extensive testing and reporting on each client’s system.
We frequently look for inconsistent data and irregularities in our reporting to spot problems.
5/5 - (5 votes)

Marian Gatchalian

Service Development Representative

Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

Eugene Matthew Uy

Customer Relationship Manager

Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

Pradeep Shetty

Sr. Accounting Specialist

Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

Sandilyan Muniswamy

Sr. Web Developer

Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

Bharat Parida

SEO Specialist

Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

Sumit Rawat

System Administrator

Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

Kapil Sirohi

IT Support Engineer

Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

 

Anju Pandey

Marketing Specialist

Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

Rolland Gomes

Operations Manager

Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

Joseph Hobbins

Network Administrator

Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

Nitish Tiwari

Tech Lead

Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

Chase Pittman

Technician

Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

Joel Stalcup

System Administrator

Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

Mark Mahar

Lead Engineer

Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.

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