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IT-Help-Desk

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IT Help Desk Services For NC Triangle Area Businesses

Has your NC business ever experienced network downtime? Has your internet ever gone down, or your server crashed? If so, you know the effect of downtime on your business’s ability to perform and the high expenses that downtime can require. For over 30 years, Computerbilities, has provided local businesses in all surrounding triangle areas with IT Help Desk support, at a fraction of the cost it takes to run your own in-house IT help desk. Our IT services and support have helped saved companies up to $6,000 per year simply by reducing downtime through our IT help desk.

Save Money
Computerbilities automation process using help desk software speeds up the resolution time, increases user engagement, and saves a lot of your money.
Save Time
Our IT help desk solutions decrease downtime quickly. We provide a better way to keep tracking conversation and IT help desk service activities on a ticket.
Prevent Downtime
We follow the proper steps to avoid or minimize the impact of downtime. Our IT help desk experience consultants have an excellent strategy to handle it.
24*7 Support
An IT help desk service company can grow your business efficiency, process, stress, and standard operating issues with their 24*7 support.
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Call for a free 1-Hour IT HELP DESK Consultation

Computerbilities – Your IT Help Desk Partner

Are you ready to give your North Carolina (NC) business the IT help desk support it deserves? If so, Computerbilities is the perfect partner for you. If you want to receive excellent and timely IT help desk services for your business and save money by minimizing network downtime, contact us today. Learn more about trying our IT Help desk support for 30-days with no obligation.

Knowing When Raise The Red Flag
While dealing with IT issues, our prime focus is to offer speed, efficiency, and satisfaction to every client. As we know, each client’s problems are a different , So our expert IT help desk consultant resolves those as per business needs.
We Takes Accountability
Our IT help desk technicians are accountable for detecting and resolving your issues. They are even responsible for keeping you updated regarding your downtime and troubleshooting process.
Call Us Anytime; We Pick The Phone
Computerbilites IT help desk team are so responsive, the time you call us, we start fixing your IT issues. We strongly believe most of the problems we can resolve over the phone call or by taking your computer on remote control.
Diagnosis Your Tickets
People hate to repeat their IT problems again and again, but few do. Computerilities check all of your IT problems bit by bit, diagnose and resolve them within time as you mentioned the issues in your tickets.
Clients Talk

People talk about us

Brenda-Bost

Computerbilities Provides Us Peace Of Mind So We Can Focus On Our Core Business

Computerbilities gives our company peace of mind while doing what we do best. They are behind the scenes keeping our information monitored, safe and backed up at all times. They are also there when we need them. Can’t imagine trying to do this on our on in the current environment of cyber security!! We highly recommend Computerbilites!
Brenda Bost
Financial controller
Bost Custom Homes Cary, NC

Dependability, Depth of Knowledge, and Quick Response Time

The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Debora Wetherill
georgeImg

With Computerbilities You Get What You Pay For

Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud. I was very thankful we did when we had a cyber-attack and had to go back multiple days for clean-up. Manual tape backups are prone to human error, and now we are always notified if we have a bad back up through the cloud and Computerbilities takes care of the situation.
Jeff Gregorio

Reliability and Strong Communication

Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand. This allows us to confidently make sound decisions on whichever option is best for our specific needs. If you are unsure about Computerbilities you can be sure they provide value to their clients. Whenever we need assistance, they always respond promptly, properly diagnose the issue, and assist us with choosing the most appropriate solution.
J.D. Locklear, JR.

Excellent Service and Attentiveness to My Account

I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Tony Nocito
Managing Member
ABCOV Companies, LLC

Computerbilities Saves Me Both Time and Money

Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great! They are extremely responsive, knowledgeable and always looking for ways to get the job done right for the least amount of cost. I love that they are local and never have a problem coming on site to diagnose or meet with us about an idea or problem. As a small business owner, these are definitely traits I appreciate in my service providers.
Alicia Schautteet
Administrative Officer
Synecor

My Absolute Hero When It Comes To Technology

If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
Bill Aulicino

It’s Simple; Call Computerbilities

It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Nicole Mastmeier
IT-Help-Desk

Benefits of IT Help Desk Services

Every business sets up its advanced technological suits for its day-to-day operations in a growing technology world. Often they unable to handle the issues getting from their used software or systems. Here come the IT help desk companies who provide the support they require for working flawlessly with the technology. Computerbilities IT help desk system consultants diagnose the problems and resolve them for their business success. Cost Saving, Immediate Response, Access More Resources, A Preventive Mindset, Increase Customer Satisfaction, Increase Flexibility, Diverting Management, Support from Highly Trained Specialist.

1000

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Projects Completed

100

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Satisfied Customers

5

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Established Awards

30

+

Years Experience

Areas We Serve

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Raleigh
Computerbilities a leading IT help desk services company in Raleigh, NC. We help the organization increase its speed, efficiency, and credibility by resolving its downtime.
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Cary
Improve productivity and critical business outcomes through our IT help desk system in Cary, NC. We offer class solutions for your IT needs troubleshooting.
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Apex
Comprehensive IT help desk support by Computerbilities in Apex. We are providing high-quality and reliable IT help desk solutions.
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Wake Forest
Call Computerbilities If you need IT Help Desk services in the Wake Forest area. We add capacity and increase revenue by setting up class technology.
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Durham
Experience the next generation IT help desk service in Durham, NC. Get the best IT help desk solution in the triangle area to increase capacity and revenue.
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Holly Springs
Computerbilities is a professional IT Help Desk service provider in the Holly Springs area. Improve your business productivity and decrease downtime.
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Morrisville
Fast and experienced IT Help desk service provider in Morrisville. It has been 30 years since we served the triangle area business related to IT issues.
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Chapel Hill
Contact computerbilities for your Chapel Hill businesses; we leading IT help desk service provider in the Chapel hill area.

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faqs

IT Help Desk FAQs

An IT helpdesk is a means to provide individuals or end-users with help and information.
IT help desk services ensure that your technical issues are resolved quickly and with the appropriate documentation.
They provide IT services and support to the end-user.
IT help desk is a centralized place to get support, while IT support is a generalized term for computer support
All Engineers must have exceptional customer service skills, technical knowledge, and company expertise.
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