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IT Help Desk Services For NC Triangle Area Businesses

IT help desk services in NC

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Has your NC business ever experienced network downtime? Has your internet ever gone down, or your server crashed? If so, you know the effect of downtime on your business’s ability to perform and the high expenses that downtime can require. For over 20 years, Computerbilities, has provided local businesses in all surrounding triangle areas with IT Help Desk support, at a fraction of the cost it takes to run your own in-house IT help desk. Our IT services and support have helped saved companies up to $6,000 per year simply by reducing downtime through our IT help desk.

Save money by using our IT Help Desk services.

Save Money

Computerbilities automation process using help desk software speeds up the resolution time, increases user engagement, and saves a lot of your money.

Save time by using our IT Help Desk services.

Save Time

Our IT help desk solutions decrease downtime quickly. We provide a better way to keep tracking conversation and IT help desk service activities on a ticket.

Use our IT help desk system to Prevent downtime.

Prevent Downtime

We follow the proper steps to avoid or minimize the impact of downtime. Our IT help desk experience consultants have an excellent strategy to handle it.

24*7 IT help desk support in North Carolina (NC).

24*7 Support

An IT help desk service company can grow your business efficiency, process, stress, and standard operating issues with their 24*7 support.

Computerbilities – Your IT Help Desk Partner

Are you ready to give your North Carolina (NC) business the IT help desk support it deserves? If so, Computerbilities is the perfect partner for you. If you want to receive excellent and timely IT help desk services for your business and save money by minimizing network downtime, contact us today. Learn more about trying our IT Help desk support for 30-days with no obligation.

Our IT help desk engineer knows when to raise red flag.

Knowing When Raise The Red Flag

While dealing with IT issues, our prime focus is to offer speed, efficiency, and satisfaction to every client. As we know, each client’s problems are a different , So our expert IT help desk consultant resolves those as per business needs.

Our IT help desk technicians are accountable for tickets.

We Takes Accountability

Our IT help desk technicians are accountable for detecting and resolving your issues. They are even responsible for keeping you updated regarding your downtime and troubleshooting process.

call us anytime for IT help desk services.

Call Us Anytime; We Pick The Phone

Computerbilites IT help desk team are so responsive, the time you call us, we start fixing your IT issues. We strongly believe most of the problems we can resolve over the phone call or by taking your computer on remote control.

IT help desk Tickets Diagnosis.

Diagnosis Your Tickets

People hate to repeat their IT problems again and again, but few do. Computerilities check all of your IT problems bit by bit, diagnose and resolve them within time as you mentioned the issues in your tickets.

Our
IT Help Desk Clientele

Dependability, Depth of Knowledge, and Quick Response Time The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.

Debora-Wetherill-President

Debora Wetherill
President - Wetherill Engineering

Reliability and Strong Communication Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand.

J.D. Locklear, JR.-President

J.D. Locklear, JR.
President - Allied Fire Protection

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Benefits of
IT Help Desk Services

Every business sets up its advanced technological suits for its day-to-day operations in a growing technology world. Often they unable to handle the issues getting from their used software or systems. Here come the IT help desk companies who provide the support they require for working flawlessly with the technology. Computerbilities IT help desk system consultants diagnose the problems and resolve them for their business success. Cost Saving, Immediate Response, Access More Resources, A Preventive Mindset, Increase Customer Satisfaction, Increase Flexibility, Diverting Management, Support from Highly Trained Specialist,

CALL FOR A FREE 1-HOUR IT HELP DESK CONSULTATION

919-276-0277

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25
Years of
Experience

Areas We Serve

  • Raleigh – Computerbilities a leading IT help desk services company in Raleigh, NC. We help the organization increase its speed, efficiency, and credibility by resolving its downtime.
  • Durham– Experience the next generation IT help desk service in Durham, NC. Get the best IT help desk solution in the triangle area to increase capacity and revenue.
  • Cary – Improve productivity and critical business outcomes through our IT help desk system in Cary, NC. We offer class solutions for your IT needs troubleshooting.
  • Chapel Hill – Contact computerbilities for your Chapel Hill businesses; we leading IT help desk service provider in the Chapel hill area.
  • Apex – Comprehensive IT help desk support by Computerbilities in Apex. We are providing high-quality and reliable IT help desk solutions.
  • Holly Springs – Computerbilities is a professional IT Help Desk service provider in the Holly Springs area. Improve your business productivity and decrease downtime.
  • Wake Forest – Call Computerbilities If you need IT Help Desk services in the Wake Forest area. We add capacity and increase revenue by setting up class technology.
  • Morrisville – Fast and experienced IT Help desk service provider in Morrisville. It has been 20 years since we served the triangle area business related to IT issues.

Not Ready To Call Us Just Yet

If so, we would at least like to send you a copy of our recently published report, “21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.

This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.

Simply fill out the form here and we’ll send you a copy today!

21-Question

DOWNLOAD YOUR
FREE COPY NOW

 

IT Help Desk FAQs

What is IT help desk?

An IT helpdesk is a means to provide individuals or end-users with help and information.

Why does your business require IT help desk services?

IT help desk services ensure that your technical issues are resolved quickly and with the appropriate documentation.

What does an IT help desk engineer do?

They provide IT services and support to the end-user.

What is the difference between IT help desk & IT support?

IT help desk is a centralized place to get support, while IT support is a generalized term for computer support

What are the skills of an IT help desk Engineer?

All Engineers must have exceptional customer service skills, technical knowledge, and company expertise.

Contact Info

Computerbilities, Inc.
1300 SE Maynard Road
Suite 102 Cary, NC 27511.
(919) 276-0277

One Liberty Plaza, 165 Broadway, 23rd Floor,
Suite 2303, New York, NY 10006,
United States of America
(917) 382-6658 

[email protected]

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Adam Pitman – company’s president

Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.