We’re confident that we are the only network services, computer support, or IT consulting business in North Carolina and its Triangle areas that provides these benefits to your business. Here are the 9 reasons you can depend on Computerbilities to keep you and your business up and running:
We Have Been Servicing Construction, Engineering, and Architecture Firms for More Than 20 Years
Not many companies can say they have this level of experience in a specific field, but we can! Through our experience, we have gained insight on how to EFFECTIVELY STRATEGIZE SOLUTIONS and DIAGNOSE CURRENT ISSUES.
2
We Have Solutions For Your Corrupt/Overwritten CAD File Issues
Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or that has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for construction and engineering companies.
We have a unique process that allows us to restore files by the HOUR, which means you won’t lose days or weeks of work, saving you THOUSANDS of dollars in rework and missed deadlines.
3
We Will Solve Your Large File Sharing and Email Problems
How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?
These are all 100% FIXABLE and AVOIDABLE, yet most IT firms simply don’t implement solutions that prevent these things from happening.
4
We Will Help Prevent Surprise Bills from Bentley and False License Issues from AutoCAD
While using Bentley Systems, it’s not uncommon to get a SURPRISE BILL FOR THOUSANDS OF DOLLARS at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both systems to eliminate both problems.
5
We Guarantee Excellent Communication and Response Time
Computerbilities has a deep bench of 5 consultants and growing, so no need to have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
6
We Guarantee A 6 Minute Response Time
Before we even get started, we take the time to listen to the issues our new client has had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our onboarding process, we tackle the issue at hand and one by one implement the solutions we have agreed upon.
7
We Give You Clear, Jargon-Free Solutions
At Computerbilities, we respect you and understand that you may not be a techno-geek. That’s why we clearly explain the issues and the solutions without using all the jargon – often used to confuse you or make you feel stupid to sell you what you may not need by other IT companies
8
We Demonstrate Professionalism with a personal touch
When you sign up with Computerbilities, you are not getting a vendor; you are getting a partner. We are sensitive to your bottom line and always strive to give our clients the best value they could possibly get.
9
We Offer A 24 Hour Help Desk Service
Get a secure network with little or no downtime. At Computerbilities, we monitor your network 24x7x365 for uptime and predictive failure so that we can repair the problem BEFORE it affects your workforce!
If so, we would at least like to send you a copy of our recently published report, “21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.
This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.
Simply fill out the form here and we’ll send you a copy today!
Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.
