How Does Your Current Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters?

If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

• Do they answer their phone LIVE and respond to emergencies promptly (within 6 minutes)?
• Are they easy to reach and highly responsive (responding the same day) when you need them for non-emergencies?
• Do they proactively monitor, patch, and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
• Do they offer proof that they are backing up ALL your data, laptops, and devices?
• Do they meet with you regularly (at least once a year) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
• Do they provide detailed invoices that clearly explain what you are paying for?
• Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
• Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
• Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
• Do they offer any guarantees on their services?
• Do they arrive on time and dress professionally?
• Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

• Check your network’s current security against hacker attacks, theft, worms and viruses.
• Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
• Perform a quick network “tune-up” to make programs and files load faster.
• Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.