IT Network Monitoring Solutions for the Raleigh-Durham area

Today's businesses rely on their network to stay productive and profitable.  Do you know if you need to optimize your network? Would you like to know your network's health or performance at all times and have constant, digital network monitoring of your systems? Computerbilities can help you by providing you with the solutions that fit your specific business needs!

As an IT Managed Services Provider, the team at Computerbilities has been providing network monitoring services to businesses in the Raleigh, Durham, and Chapel Hill areas for more than 25 years. We are experts at taking the stress of monitoring your network and keeping your network streamlined and optimized off your shoulders. Our clients trust us knowing that our advanced business technology solutions and skilled technicians ensure their network is in tip-top shape. We will provide the same excellence in network monitoring solutions for your Raleigh-Durham business.

Small company business owners and leadership teams of medium-sized and large companies throughout the Raleigh-Durham Triangle area rely on our unique hands-on experience to help their businesses flourish and thrive with technology.  Our unique hands-on experience with various business sizes and industries makes us confident that we can help your business prosper and grow once you are a client.  Our network monitoring and cloud hosting clients have our agents installed onto their computers to get endpoint protection and instant access to our help desk whenever and wherever they need it. With our network monitoring tool, we run ongoing analyses on your computers, servers, and network using our agent to ensure that all software, systems and NetFlow applications are up to date.

We offer real-time solutions and use network tester tools to ensure that your network is always running smoothly. Do you want to know that your internet is running faster and that your cloud applications are running at optimal performance?  Do you want a dependable phone system that runs smoothly?  If the answer is "yes," then Computerbilities' network monitoring system is the right solution for you!

With our Network Monitoring solutions, you can expect expert IT support for your network. Our team is continually training to guarantee that they are up-to-date on the latest network monitoring techniques and solutions.

NETWORK MONITORING SOLUTIONS

  • Monitor security systems, including: Firewall, antivirus, and passwords:

Network monitoring solutions, including Firewall, antivirus, and complex passwords, are critically important to protect your business.

A dependable firewall is another security layer that will safeguard your Raleigh-Durham business against data thieves, malware, and hackers. A properly deployed and configured security stack is vital to your business's long-term success.

Computer policies and cybersecurity, coupled with complex network setups, cause many organizations to deviate from traditional and enterprise standards.  The new advanced methods hackers and scammers use to infiltrate your network system make even the savviest users targets from a cyber breach.  Having a team of skilled network monitoring experts watching over your network is the first step to take a proactive approach to protect your business from cyber-attacks, scams, IP address threats, and other malicious attacks.

Antivirus alone is no longer enough protection to keep your company secure.  Today, hackers manipulate your computer's operating system, applications, and built-in tools to slowly and methodically gain access using advanced techniques and viruses.  These viruses can cripple a network in a matter of seconds once there is a breach.  Hackers worldwide are continually developing new processes, viruses, and malware designed to infiltrate your network and steal critical data from your business. It's essential to have a team of experts monitoring your systems backed by NextGen antivirus, network firewalls, and threat hunting to protect your business from falling victim to a cyber attack.

Password protection also falls into this security realm because hacking on an individual's computers can lead to a plethora of sensitive company and personal data leakage if their password not complex and secure, regularly updated, and optimized.  The weakest link in your network is the end-user.  Their cybersecurity policies must be enforced and monitored to ensure a secure network.

  • Workstations and servers

Whether you have ten workstations or 500 in a corporate network, each workstation is a vital part of your network, and today is essential to running your business.  At the same time, each node and user is an opportunity for hackers and scammers to gain control of your network and steal your information, your customer's data, and employee's personally identifiable information.

To have optimal performance from your workstations, network, and servers, one needs ongoing upkeep and a set refresh schedule to know when to replace computers, network devices, or update the storage on a drive. Our goal is to be as transparent with our clients as possible and ensure that their network monitoring solutions align with their business goals.

  • Software installations and updates

Software is something that can go easily unnoticed in businesses with many computers and employees. Failure to properly update this software or not having appropriate software set in place for your devices can leave your systems vulnerable to malware that can cripple a business in a matter of seconds. Allowing a technology expert to monitor your network for updates in the background enables a very tedious task to be out of sight and mind for you, the business owner, so you can focus on more important things.

  • Network access and usage

Gain instant access to VPN applications so you and your employees can easily remote into the network while also having a technology expert available to give their help if you need it. Never have to worry about your network being down and having no one there to help you through every step of the way again. We will regularly update you on computer usage and give you the tools to work from almost anywhere.

BENEFITS OF USING COMPUTERBILITIES FOR NETWORK MONITORING

  1. You will not get charged for hourly simple break-fix problems! With our flat services fees, there will be no breaking the bank when it comes to technology. You will know exactly what you are paying for at any given time. No surprises here! We will create a fixed budget for our time and completion date if there has to be a project completed ahead of time. You will get that notice long before we charge you.
  2. Through our all-inclusive support plans, you will have ample security with no additional charges. You will have in writing what all we support on your systems, so there is never any miscommunication. We believe in supporting our clients to ensure their safety; we don't take risks and assure you that your systems include all the essential security you need. We also recommend all our clients purchase cyber insurance for their businesses. It is always better to be safer than sorry when it comes down to security.
  3. Computerbilities provides you detailed reporting windows on how well your systems are doing at least twice a year. If you would like reports more frequently, then just let us know. The reports include verifying daily server and desktop back up, dark web scans, updates, and more. While reviewing these reports with you, we will sit down and discuss your most recent business goals and aspirations to ensure that you invest in the right technology to continue to align with your business.
  4. You will have the ability to talk to a live person during business hours and have real-time responses. Many other companies do not answer their phones live, but we are very proud to say that. We believe in customer satisfaction, and the commitment to your network is our #1 priority. Your issue will never be pushed to the side or mishandled. There will also be multiple ways to contact us if you are having a large problem. A few of these will be submitting a ticket via email, chatting our help desk, calling our help desk, emailing the help desk, and of course, calling us directly.

We provide these network monitoring solutions and others at a fixed rate or part of one of our two IT Service Packages.  These network monitoring solutions will allow you to always be up-to-date on the health of your computer network. We have two packages that include the monitoring, the first has the network monitoring and the onsite support included. The Platinum package is best for companies with security requirements, large technology infrastructures set in place, and needs a fully managed IT provider to take care of their systems. The first package would include all network monitoring, unlimited business hours onsite, help desk support, spam filtering, free workstation loaner if a workstation were to crash, and much more!

Our other plan, the Gold package, is intended for those companies that don't rely on technology too heavily in their day to day functions but rather have a more traditional way of doing business. This plan includes network monitoring, network monitoring, unlimited business hours onsite, help desk support, and spam filtering.

We take pride in our guaranteed 6 minute response time and flat fee onsite support system that we have in place, with solutions offered in a Jargon-free way to our clients. We like to create an enjoyable technology experience for all of our current and potential clients. We also strive to create a professional but friendly environment. Our goal is to give our clients the best value possible and help them save money in the long run. We try to meet with all our clients at least twice a year to discuss their technology goals and any pain points around their running systems. We value strong client relationships and hope to be a business partner, not just their IT provider. Are you ready to invest in the right technology services for your business?

Contact Computerbilities today and try out our no-obligation, free 1-hour network assessment.

WHY IS COMPUTERBILITIES’ NETWORK MONITORING THE BETTER SOLUTION?

When our technicians monitor a network, they proactively report and alert clients to possible computer issues to minimize downtime. This ensures that their clients can focus on growing their business instead of worrying about whether their computer works.

Our goal is to save our clients from time or profit loss due to network downtime. For this very reason, we combine our turnkey network monitoring solutions with an intelligent, proactive, and honest approach to IT services that will equip you to meet and succeed no matter what challenge you face effectively.

Within our network monitoring tools, rest assured our management application tools will monitor your network, internet, devices, and software. This will free up the company's time to focus on their core business and what drives their business forward.

We want our clients to have an enjoyable experience with their technology and be completely satisfied with their solutions. We are aware that not many IT companies in the Raleigh-Durham Triangle area have specific expertise in the contracting and legal industries.

Whether you are a small or large Raleigh- Durham triangle area business, we can provide you with the highest quality network monitoring solutions. We specialize in working with companies, mainly in the contracting and legal industries. Being specialized in these fields allows us to diagnose specific issues that many other managed service providers may not be able to.  If your company has a complicated technical problem that needs to be solved, we will help you solve that problem and do our research to ensure that it won't happen again.  Don't just take our word for it;  see what our clients have to say about their IT services experience and how we have helped them grow.

Contact Computerbilities for your Free Network Assessment

If you are a Raleigh, Durham, or Chapel Hill business and are ready to partner with a quality IT Service provider that you can trust, then do not wait any longer before you invest in Network Monitoring. Take care of your computer network now, and avoid system failures in the future by choosing network monitoring. We offer many custom solutions for our clients. We will be willing to guide you in the right direction, especially if you have any specific questions regarding a particular software or vendor. Gaining the right visibility into your network is crucial when diagnosing issues and finding the proper solutions to fit your specific goals. Whether it's full network monitoring with onsite support and services or just monitoring your systems to start with, we can certainly guide you in the right directions.

If you want more visibility into your network and constant network monitoring of your systems, contact us today for a free no-obligation 1-hour network assessment! Schedule this assessment by either calling our office at (919) 469-5060 or emailing sales@computerbilities.com. We can't wait to hear from you!