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Leading Managed IT Services Provider In North Carolina

Providing consistent, 24/7 IT support, Managed IT Services, both remotely and onsite, tailored for small and medium-sized Businesses.

Discover the pinnacle of Managed IT Services in North Carolina with our dedicated solutions tailored for your business needs. As your trusted Managed IT Services Provider, we offer a comprehensive range of services designed to streamline your operations, enhance productivity, and bolster security. From proactive network monitoring and cloud solutions to strategic IT consulting and 24/7 technical support, we’ve got you covered. Our team of experts is committed to delivering unparalleled service, ensuring your systems run smoothly while you focus on growing your business. Partner with us and experience the peace of mind that comes with having a reliable Managed IT Services Provider at your service. 

Customized IT Services For Your Unique Needs

Looking for IT Services near you that cater to your specific requirements? Look no further! Our IT Company near you specializes in providing customized IT Services tailored to meet your unique needs. Whether you’re a small startup or a large enterprise, we understand that one size doesn’t fit all. That’s why we take the time to understand your business goals and challenges, crafting personalized solutions that align perfectly with your objectives. From network infrastructure setup and cybersecurity solutions to cloud migration and software development, we’re here to help you succeed. Partner with us for IT Services near me that truly make a difference.

As a network monitoring company, the team at Computerbilities has been providing network monitoring solutions to businesses in North Carolina (NC) for more than 25 years. We are experts at taking the stress of monitoring your network and keeping your network streamlined and optimized off your shoulders. Our clients trust us, knowing that our advanced business technology solutions and skilled technicians ensure their network is in tip-top shape. We will provide the same excellence in network monitoring solutions for your NC business.

Are you ready to give your North Carolina (NC) business the IT help desk support it deserves? If so, Computerbilities is the perfect partner for you. If you want to receive excellent and timely IT help desk services for your business and save money by minimizing network downtime, contact us today. Learn more about trying our IT Help desk support for 30-days with no obligation.

Business IT services is an information technology task offered by a third-party contractor and delivered to a customer. The third-party contractor is responsible for ensuring the functionality of IT solutions and equipment runs smoothly. Computerbilities offers different types of business IT services in Raleigh while maintaining an effective professional IT relationship. Our customers have benefited from our flawless services without breaking the bank. Also, businesses can focus on core business issues instead of struggling with IT management chores.

We believe in proactively taking measures against data loss. Our secure data recovery solutions meet your specific budget and needs. Computerbilities data rescue services are run automatically in the background, so it will not interrupt your work. With our data protection services, you can have the peace of mind that your data remains secure. Over the years, our technician’s ability to provide backup support has been continuously tested and proven to work. However, disasters do happen no matter how great and sophisticated your system is. Under these circumstances, Computerbilities will do the proper backup procedure to recover your business data in record time

Are you ready to give your North Carolina (NC) business the IT help desk support it deserves? If so, Computerbilities is the perfect partner for you. If you want to receive excellent and timely IT help desk services for your business and save money by minimizing network downtime, contact us today. Learn more about trying our IT Help desk support for 30-days with no obligation.

In this technological era sharing your company’s information is very much unsecured. Nowadays, mobile technology is the new resource for sharing daily data. So most organizations have their mobile device management (MDM) platform to transfer data securely. Also, they can manage and track it through the inventory of mobile devices. But still, they have confused about whether it is working as per their expectations. MDM solutions expert has some unique skill to configure and optimize mobile device management, making a substantial positive impact on every business operation. Computerbilities, mobile device management solutions experts resolve your misconfiguration, mistake & set up wisely. In addition, we execute daily MDM tasks, process the operation to support your business complexity.

As technology evolves, many software products, services, data storage, and many more rely on the Internet. Many companies adopt the new technology without consulting with the best cyber security company. As a cybersecurity solutions provider, we are masters in resolving cyber threats and preventing future attacks. We are more than 20 years into Cybersecurity and the most trusted compliance with information security advisor for many top organizations in North Carolina (NC). Computerbilities cybersecurity engineers offer the best IT consulting services to decrease the organization-wise risk of data or essential information theft. We detect the cyber threat and respond to it wisely for all kinds of business in NC triangle areas.

Computerbilities cloud solutions provide in NC; We established a cloud platform for our clients to save their extensive data through a cloud server. Our cloud computing experts are very friendly with all kinds of cloud services. Call us now for better cloud experiences for your organization. Check our on-demand cloud solutions services for North Carolina (NC) businesses.

Is your current phone system not keeping up with the demands of your North Carolina (NC) business, or do you find your company missing calls, or worse yet, sales due to lacking functionality or features? A new Voice over IP (VoIP) telephone system from Computerbilities may be in order. With our new VoIP solutions in NC, you can rest assured that your business needs will be met and far exceeded. Our VOIP services smoothly run your business data network all over the triangle are. We are helping businesses to find out the best VOIP phone system as per their need. Let’s connect your customers & co-workers through our best business VOIP phone system.

Has your NC business ever experienced network downtime? Has your internet ever gone down, or your server crashed? If so, you know the effect of downtime on your business’s ability to perform and the high expenses that downtime can require. For over 20 years, Computerbilities, has provided local businesses in all surrounding triangle areas with IT Help Desk support, at a fraction of the cost it takes to run your own in-house IT help desk. Our IT services and support have helped saved companies up to $6,000 per year simply by reducing downtime through our IT help desk.
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Why Choose Us For IT Support Services In North Carolina?

Ease your IT burden and elevate your business efficiency by partnering with a trusted Managed Services Provider. Our comprehensive Business IT Support solutions are designed to alleviate the complexities of managing your IT infrastructure, allowing you to focus on core business objectives. With our proactive approach to monitoring, maintenance, and troubleshooting, we ensure your systems run smoothly and securely around the clock. From network management to cybersecurity, our expert team provides tailored solutions that align with your business goals and budget. Say goodbye to IT headaches and hello to seamless operations with our trusted Managed Services Provider by your side.

Our Professional Field Technicians Are On Standby To Help You, Wherever, Whenever

Reliability
You can count on our technician's experience professionalism, and expertise. Field tech did a great job? You can request them again for the next one.
Scale Faster
From a simple fix to a multi-site incident, we get the job done. Your tech do a great job? You can request them again for the next one.
Reduced Costs
No need to hire a full-time staff and or fly them to your remote locations!
Increased Productivity
You only need to call one service hotline to request any I.T. Support
Clients Talk

People talk about us

Clientele For Raleigh Our IT Support Company
Brenda-Bost

Computerbilities Provides Us Peace Of Mind So We Can Focus On Our Core Business

Computerbilities gives our company peace of mind while doing what we do best. They are behind the scenes keeping our information monitored, safe and backed up at all times. They are also there when we need them. Can’t imagine trying to do this on our on in the current environment of cyber security!! We highly recommend Computerbilites!
Brenda Bost
Financial controller
Bost Custom Homes Cary, NC

Dependability, Depth of Knowledge, and Quick Response Time

The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Debora Wetherill
georgeImg

With Computerbilities You Get What You Pay For

Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud. I was very thankful we did when we had a cyber-attack and had to go back multiple days for clean-up. Manual tape backups are prone to human error, and now we are always notified if we have a bad back up through the cloud and Computerbilities takes care of the situation.
Jeff Gregorio

Reliability and Strong Communication

Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand. This allows us to confidently make sound decisions on whichever option is best for our specific needs. If you are unsure about Computerbilities you can be sure they provide value to their clients. Whenever we need assistance, they always respond promptly, properly diagnose the issue, and assist us with choosing the most appropriate solution.
J.D. Locklear, JR.

Excellent Service and Attentiveness to My Account

I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Tony Nocito
Managing Member
ABCOV Companies, LLC

Computerbilities Saves Me Both Time and Money

Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great! They are extremely responsive, knowledgeable and always looking for ways to get the job done right for the least amount of cost. I love that they are local and never have a problem coming on site to diagnose or meet with us about an idea or problem. As a small business owner, these are definitely traits I appreciate in my service providers.
Alicia Schautteet
Administrative Officer
Synecor

My Absolute Hero When It Comes To Technology

If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
Bill Aulicino

It’s Simple; Call Computerbilities

It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Nicole Mastmeier

Solve Your Tech Woes With Expert IT Solutions.

When it comes to overcoming your technological challenges, our IT Company is here to provide expert IT Solutions tailored to your specific needs. Say goodbye to tech woes and hello to seamless operations with our comprehensive range of services. From network infrastructure optimization to cybersecurity solutions, our team of experts is dedicated to delivering reliable and efficient IT solutions that propel your business forward. Trust in our expertise to address your IT concerns and unlock the full potential of your technology infrastructure. Partner with us today and experience the difference that expert IT Solutions can make for your business.

Not Ready To Call Us Just Yet

If so, we would at least like to send you a copy of our recently published report, “21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support”.

This report will arm you with insider information and critical questions you should ask any IT consultant BEFORE giving them access to your computer network.

Simply fill out the form here and we’ll send you a copy today!

21Question

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faqs

IT Support & Solutions FAQs

The cost of hardware and software is not covered under any of our plans. But we can purchase the hardware and software for you at a reasonable rate.
The costs of the hardware and software are NOT included in our tier one plan. However, we will act on your behalf to research, recommend, and purchase new hardware and software at no additional cost if you are our tier two level clients; it is covered.
Computerbilities was incorporated in December of 1995 and started with its first client in January 1996. Since then, we have helped countless companies save money on IT and significantly decrease downtime. We are proud to say we still have our first IT Managed Services client.
We provide IT support to businesses within a 40-mile radius of our office in Cary, NC.
No, we do not charge our signed clients any extra to come onsite.
Computerbilities is not the cheapest IT provider in the area, but we are the best. When making a decision, we hope our clients understand that our level of service, time invested, and relationships with our clients far surpass that of our competitors.
Yes, our phones are always answered live during business hours. In addition, if you have an emergency, our clients also receive all technician’s cell phone numbers.
When submitting a ticket through our ticketing system you will receive a response immediately. We guarantee a 1-hour response time to all technical problems and a 6 minute for our platinum level IT services clients.
We guarantee our work 100% or you don’t pay – Before we even get started, we take the time to listen to any issues you’ve had in the past. We collaborate with your team and brainstorm to find the right solution for you. Once we have completed our on-boarding process, we tackle the issue at hand and one-by-one implement the solutions we have agreed upon.
Yes, we do for our clients! We will communicate with any technology-related service used, just let us know first.
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Marian Gatchalian

Service Development Representative

Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

Eugene Matthew Uy

Customer Relationship Manager

Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

Pradeep Shetty

Sr. Accounting Specialist

Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

Sandilyan Muniswamy

Sr. Web Developer

Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

Bharat Parida

SEO Specialist

Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

Sumit Rawat

System Administrator

Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

Kapil Sirohi

Network Engineer

Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

 

Anju Pandey

Marketing Specialist

Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

Rolland Gomes

Operations Manager

Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

Joseph Hobbins

Network Administrator

Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

Nitish Tiwari

Tech Lead

Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

Chase Pittman

Technician

Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

Joel Stalcup

System Administrator

Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

Mark Mahar

Lead Engineer

Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.