Best Managed IT services company in NC Triangle area.

Managed IT Services Company in NC

Our managed IT services company can dramatically reduce or eliminate computer problems in your Raleigh business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.

Unlike other IT companies who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.

We offer unlimited support 24*7*365 for Managed IT Services.

24/7 Proactive Management

Not many Managed IT services companies can say they can provide around-the-clock support. We can say we do; we have a plan that offers unlimited remote support 24/7/365

Our Flexible Services Programs help companies managed IT securities.

Flexible Services Programs

We are always looking for pathways to help customers and streamline their technology processes. With our flexible plans, you can add on any service or product that you would like at any time.

Most Managed IT services Issues we resolve online for our clients.

Live Online Help

With our experienced technicians and staff, we can solve most IT issues with remote sessions and phone calls. If we have to go onsite to resolve the issues, we will come onsite to the business at extra cost to our clients.

Our managed IT consultant provide professional support to every client.

Professional Support

We take pride in the professionalism of our organization and staff. We hold ourselves to a very high standard, making sure we give our clients exceptional IT-managed support.

Managed IT Services Help To Minimize Cost For a Better Return on Your Business Investment

We at Computerbilities consider ourselves to be a one-stop managed it services firm. As one of the oldest managed IT, service providers, in the area, we are confident we have the expertise to provide businesses with exceptional It services and support. We are also considered a managed security services provider, giving our clients peace of mind regarding security. We require all of our managed IT service clients to have our security stack on their systems to protect them and prevent them from any type of ransomware, unwanted spam, phishing attacks. In case of any type of disaster, we will have a plan set in place to keep your business up and running like nothing ever happened.

  • 24/7/365 Monitoring
  • Audits and Risk Assessment
  • Asset and System Management
  • Business Continuity
  • Cloud, Premise and Hybrid Support Services
  • Consulting and Projects
  • Cybersecurity
  • Data Back Up Services
  • Disaster Recovery
  • Disk-Based, Full-Image Solution
  • Email Management and Migration
  • End User Service Desk
  • Hardware / Software Failure
  • IT Design and Implementation
  • IT Relocation Services
  • Network Maintenance
  • Network Maintenance
  • Operational Efficiency
  • Phishing Attacks
  • Remote and Onsite Support
  • Server Virtualization and Consolidation
  • Spam Detection
  • Strategic Planning
  • Windows / Apple

Computerbilities’s Managed Services That Meet Your Business Needs

For over 25 years, Computerbilities has been considered one of the top managed service providers in NC triangle area. We are not like other managed IT services companies; we are a step above. We want our clients to thrive and profit off of their business as much as we do. Our goal is to give businesses the best network setup that works with their business and goals. If you search “managed service providers near me,” I am sure you will see many managed services companies. But here at Computerbilities, we believe we have the real expertise to give a safe and dependable network system.

  • Network management
  • Server management
  • Network design
  • Deployment and migration solutions
  • Remediation and repair services
  • Comprehensive IT planning
  • Uninterrupted support
  • Security and software updates
  • Network installation

The Benefits of Managed IT Service:

  • You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.
  • You’ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • You’ll feel as though you have an in-house IT department--without the costs. As a managed IT customer, you’ll have access to a knowledgeable support staff you can reach immediately should you have any kind of problem or question.
  • You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cybercriminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
  • You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
  • You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
  • You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything about your network security and reliability is handled, so you don’t have to worry about it.

Computerbilities IT Managed Services Clientele

The Comfort of Knowing My IT System is Current, Secure, and Supported is Fantastic.

Computerbilities gives us the peace of mind and confidence we are protected, and our client's information is secure. The fact there is someone I can call for help with anything related to our IT allows us to focus on helping our clients. The comfort of knowing my IT system is current, secure, and supported is fantastic.

Computerbilities is always responsive. I can ask any question (no matter how small or computer illiterate), and I always get a very quick, kind, and understanding reply. I never feel like I'm bothering anyone. My questions are always answered, explained so I can understand them. If I have any issue or question needing someone to come to the office, they come promptly.

Based on my personal experience with tech support, the quick and caring service is unusual in the world of IT. 

I have never had better service from any company, IT or otherwise than from Computerbilities. Everyone I contact is knowledgeable, helpful, courteous, and truly cares about us

Computerbilities is an asset to our company. Give Adam a call.

Colleen Leggett Director of Operations
W.G. Alexander & Associates

Exactly What I Look for In An IT Company

Computerbilities has managed our IT for 9 years now, they have always provided me with quick services and excellent communication. They are the ideal team of IT professionals and are exactly what I look for in an IT company.

Mike Zaccardo Civil/Site Director
Wetherill Engineering

Quick, Effective, and Responsive!

Thanks to Computerbilities we have ZERO downtime due to computer issues. The Computerbilites team is always very knowledgeable of our network, the few issues that we have had, everything was dealt with extremely quickly and efficiently. We can always count on them to be responsive to our needs and do an excellent job.

Carol Cheek Vice President
Cimarron Homes

Industries We Serve For Managed IT Services

Managed IT Services for construction industry.

Construction

We have been providing the construction industry with Managed IT services since we first went into business over 25 years ago. Now, this is the industry we specialize in providing customized IT solutions to.

Managed IT Services for engineering industry.

Engineering

Engineering work is highly complex and has very specific IT-managed service needs. We have the solution for these needs and processes to help businesses prosper with technology.

Managed IT Services for architecture industry.

Architecture

We specialize in working with Architecture companies in the Raleigh area, based on our extensive experience in the construction field. We can solve your large file sharing and overwriting issues.

Managed IT Services for manufacturing industry.

Manufacturing

The manufacturing environment is extremely face-paced, and with that, technology needs to keep up. We have the solutions for your IT setup to allow the business to thrive and profit!

Areas We Serve For Managed IT Services

Wake Forest NC: We have been providing managed IT services for Wake Forest NC and the surrounding areas for over 25 years.

Holly Springs NC: Holly Springs NC is one of the areas we provide business IT managed services and support.

Apex NC: Computerbilities provides businesses with managed IT services and support to the Apex NC area.

Chapel Hill NC: Chapel Hill is a large area where we provide businesses with IT support and managed IT services.

Cary NC: Since our office is located in Cary, NC, this is the main area of the North Carolina triangle area that we provide businesses with managed IT and support.

Durham NC: Durham, North Carolina, is a large area that we at Computerbilities provide IT managed services and support.

Raleigh NC: Computerbilities has provided the Raleigh North Carolina area with managed IT services and computer support to businesses.

Managed IT Services FAQs

What is included in the managed IT services monthly price?

We have two plans to choose from; both of these plans include adequate security and support to keep your business running properly.

How will hiring a managed IT service provider benefit my company?

There are many benefits to hiring a managed IT service company. We often hear that they can save money not having to deal with tedious IT issues in their business, and there are so many more!

Do they provide detailed invoices that clearly explain what you are paying for?

We provide detailed invoices that show what work was done, why, and when, so you never have to guess what you are paying for. We also double-check our invoices for accuracy before they are sent to you.

In case of a natural disaster, do you provide a written plan for how your data could be restored fast and/or one that enables you to work from a remote location?

All clients receive a simple disaster recovery plan for their data and network. We encourage them to do a full disaster recovery plan for their office, but at a minimum, their network will be covered should something happen.

Do you provide reporting that shows all the updates, security patches, and every machine's status on your network so you know for sure your systems have been secured and updated for your manged IT services clients?

Our clients get a detailed report that shows an overall health score of their network and the updates to their antivirus, security settings, patches, and other important network checks (like hard-drive space, backup.)

When there is a special project to be completed, how is that priced out?

All projects are fixed-priced and guaranteed to be completed on time, in writing. This is important because many unethical or incompetent computer guys will only quote “time and materials,” which gives them free rein to nickel-and-dime you as well as take as much time as they want on completing a project, speed, and performance, etc.

Do they have other technicians on staff who are familiar with your network if your regular technician goes on vacation or gets sick?

Yes; and since we keep detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.

Do you answer your phones live?

We answer our phones live from 8:00 AM to 5:00 PM and give all clients an emergency after-hours number they may call if a problem arises, including on weekends. We also have a plan that includes our 24-hour help desk services.

Is your help desk for your managed IT service clients in the United States?

Yes, they are local to the United States, offering support plans 8AM-5PM and 24 hours.

How long have you been doing Managed IT services?

We are proud to say we are one of the longest-lasting IT services companies in the area, been servicing business with managed IT for more than 25 years!

FREE Report:

21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support

21 Critical Questions Every Engineering Or Construction Company Should Ask Their IT Company Before Signing A Contract For Support