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Secure Your Small Or Medium Size Companies
Computerbilities provides managed IT and cybersecurity support for small and midsize businesses in the North Carolina Triangle and New York City. We work with you to understand the applications, people and locations your business relies on.
Business-hours remote and scheduled onsite support are available for covered incidents under your selected plan. Standard business hours are Monday–Friday, 8 a.m.–5 p.m. Eastern, excluding holidays. All plans include 24/7 automated monitoring. Leadership adds 24/7 remote Level 1 intake and troubleshooting after activation; higher-level escalation, after-hours coverage and response targets follow your service agreement.
Response targets depend on the priority of the issue, your selected plan and your service agreement. A ticket acknowledgement is not the same as a technician response or a resolution. We confirm support hours and escalation arrangements during scoping.
Free 15-minute IT Priorities Call
Add our technology experts to your company's team when:
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