Your Time And Money Are Scarce….
Do You Want To Waste Them On IT Support That Makes
You Need One Of These?
Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?
If so, I have the solution that will make recurring IT issues easier to understand and address.
My name is Adam Pittman, owner and CEO of Computerbilities and author of the book “Computers Should Just Work”. We specialize in construction, engineering and architecture with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.
Why can I make such a bold statement?
Because almost every small business CEO I talk to will confess that their current computer support person – whether it’s a friend who’s good with computers or a “professional” IT company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers, ransomware, extended downtime, CAD File Issues, Surprise Bills from Bentley and False License Issues from AutoCAD and Large File Sharing and Email Problems and a range of data-erasing disasters. Clearly this is unacceptable!
Free 15-minute IT Priorities Call
Free 15-minute IT Priorities Call
Tell us where technology is slowing your business down—office support, jobsite access, security concerns, or planning your next move. We’ll discuss your main concern and email a short summary of the priorities and next steps we recommend based on our conversation.
After the call, we’ll email a brief summary of up to three priorities or questions to investigate and a recommended next step.
No cost. No obligation to purchase. No system access required. Technical testing and detailed assessments are separately scoped.
Isn’t It Time To Finally Get Rid Of This Headache?
Although the notion of providing reliable, affordable, full-service computer support isn’t an amazing concept, it still surprises me how many computer technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other IT guys in the past. That’s why I’d like to extend the following offer to you…
A Clear Next Step for Your Business IT
Tell us where technology is slowing your business down—office support, jobsite access, security concerns, or planning your next move. We’ll discuss your main concern and email a short summary of the priorities and next steps we recommend based on our conversation.
After the call, we’ll email a brief summary of up to three priorities or questions to investigate and a recommended next step.
No cost. No obligation to purchase. No system access required. Technical testing and detailed assessments are separately scoped.
If a technical assessment is the right next step, we will agree its scope, deliverables, access requirements and any fees before work begins.
A conversation can help identify what to investigate next. It does not verify that your systems are secure, certify compliance, or establish how quickly your business could recover from an outage.
How Does Your Current IT Guy Stack Up?
Take this quiz to find out!
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly (according to your agreed response targets)?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops and devices?
- Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?
Not Ready To Call Us Just Yet
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