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Core Web Vitals: Understanding and Optimizing Website Performance for SEO

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Core Web Vitals: Understanding and Optimizing Website Performance for SEO

What are Core Web Vitals?

Core Web Vitals is a set of specific metrics developed by Google to measure and quantify the user experience of a website in terms of speed, responsiveness, and visual stability. These metrics are designed to help website owners and developers assess and improve the performance and usability of their websites. Core Web Vitals are considered important because they directly impact user satisfaction and engagement and influence search engine rankings.

Google uses these Core Web Vitals as a ranking signal in its search algorithm, meaning that websites with better performance and user experience are more likely to rank higher in search engine results. By improving these metrics, website owners can enhance the overall user experience, increase user engagement, and potentially boost their organic search visibility. Learn more about Google Core Web Vitals – https://web.dev/learn-core-web-vitals/.

What Core Web Vitals are important?

Core Web Vitals are important for several reasons:

  1. User Experience: Core Web Vitals directly impact the user experience of a website. Website owners can ensure visitors have a positive and smooth experience while browsing their site by focusing on metrics such as loading speed, interactivity, and visual stability. Fast-loading pages with quick response times and minimal layout shifts increase user satisfaction, engagement, and the likelihood of users staying longer on the website.
  2. Search Engine Rankings: Google has incorporated Core Web Vitals as a ranking factor in its search algorithm. Websites that provide a better user experience, as indicated by favorable Core Web Vitals metrics, are more likely to rank higher in search engine results. Optimizing these metrics can improve organic visibility, increase organic traffic, and potentially higher conversion rates.
  3. Mobile-Friendliness: With the increasing use of mobile devices for internet browsing, Core Web Vitals play a crucial role in ensuring mobile-friendliness. Mobile users often have limited bandwidth and slower connections compared to desktop users. By optimizing Core Web Vitals, websites can deliver a faster and more responsive experience on mobile devices, catering to the needs of a significant portion of their audience.
  4. Performance Optimization: Focusing on Core Web Vitals encourages website owners and developers to prioritize performance optimization. Optimizing for these metrics involves various techniques, such as optimizing code, compressing images, minimizing render-blocking resources, and more. These optimizations improve Core Web Vitals and contribute to overall website performance, resulting in faster load times, better resource management, and enhanced overall efficiency.
  5. Competitive Advantage: As Core Web Vitals become more widely recognized and emphasized, websites that prioritize and excel in these metrics gain a competitive advantage. By providing a superior user experience, they are more likely to attract and retain visitors, encourage repeat visits, and differentiate themselves from competitors who may not have optimized their websites for these metrics.

Core Web Vitals are important because they directly impact user experience, influence search engine rankings, enhance mobile-friendliness, drive performance optimization, and offer a competitive edge in the online landscape. Focusing on these metrics can lead to a more engaging, user-friendly, and successful website.

Core Web Vitals Metrics

The Core Web Vitals consist of three main metrics:

  1. Largest Contentful Paint (LCP): LCP measures the loading speed of the largest content element on a webpage, such as an image or a block of text. It represents the time it takes for the main content to become visible to the user. To provide a good user experience, LCP should occur within the first 2.5 seconds of the page starting to load.
  2. First Input Delay (FID): FID measures the interactivity and responsiveness of a website by capturing the time it takes for a user’s first interaction, such as clicking a button or a link, to be processed by the browser. FID should be less than 100 milliseconds to ensure a smooth and responsive user experience.
  3. Cumulative Layout Shift (CLS): CLS measures the visual stability of a webpage by tracking the unexpected shifts in page layout during the loading process. It quantifies how much content moves around on the screen, which can disrupt users, especially when trying to interact with certain elements. A CLS score of less than 0.1 is considered good, indicating minimal layout shifting.

Largest Contentful Paint (LCP)

Largest Contentful Paint (LCP) is one of the Core Web Vitals metrics that measure the loading speed of a web page’s most prominent content element. It indicates when the main content becomes visible to the user, providing insights into the perceived loading performance.

Here’s what you should know about LCP:

  1. Definition: LCP measures the time it takes for the most significant above-the-fold content element to render on the screen. The most significant content element could be an image, a video, or a block of text that carries the most visual weight on the page.
  2. User Perception: LCP is closely tied to the user’s perception of when the webpage becomes usable and meaningful. It signifies that the primary content is loaded and visible, allowing users to start consuming and interacting with the page.
  3. Importance: LCP is important because it directly affects user experience and engagement. Users tend to have a better experience when the primary content loads quickly, increasing the likelihood of staying on the page, exploring further, and taking desired actions.
  4. Target Time: To provide a good user experience, the LCP should occur within the first 2.5 seconds of the page starting to load. If the LCP takes longer than this threshold, it can lead to user frustration, higher bounce rates, and potentially lower conversion rates.
  5. Factors Influencing LCP: Several factors can impact LCP. Some common factors include server response times, network conditions, inefficient resource loading, render-blocking scripts or stylesheets, and large file sizes of content elements.
  6. Optimization Techniques: To improve LCP, various optimization techniques can be employed, such as:
  1. Optimizing server response times and server-side rendering.
  2. Optimizing and compressing images to reduce file sizes without sacrificing quality.
  3. Prioritizing critical resources to ensure the main content is loaded quickly.
  4. Minimizing render-blocking JavaScript and CSS to enable faster rendering.
  5. Caching and leveraging browser caching to reduce subsequent load times.

By optimizing LCP, website owners and developers can enhance the loading speed of crucial content, delivering a better user experience, increasing engagement, and potentially improving search engine rankings.

Remember, LCP is just one of the Core Web Vitals metrics, and it’s essential to consider all the metrics together to get a comprehensive understanding of the user experience and optimize the website accordingly.

First Input Delay (FID)

First Input Delay (FID) is one of the Core Web Vitals metrics that measures the interactivity and responsiveness of a webpage. It quantifies the time delay between when a user first interacts with the page (e.g., clicking a button or a link) and when the browser responds to that interaction.

Here’s what you should know about FID:

  1. Definition: FID measures the delay from the user’s first interaction event (such as a click or tap) to the moment when the browser is able to respond to that event. It represents the time it takes for the webpage to become interactive and responsive to user input.
  2. User Perception: FID is important because it reflects the user’s perception of how quickly the webpage reacts to their actions. A low FID indicates that the webpage responds promptly to user input, providing a smooth and interactive experience.
  3. Measurement: FID is measured in milliseconds (ms). It captures the time between the user’s interaction event and when the browser’s main thread becomes available to respond to that event.
  4. Importance: FID is crucial for user engagement and satisfaction. Users who interact with a webpage expect immediate responses to their actions. A high FID can lead to frustration and a perception of unresponsiveness, potentially resulting in users abandoning the page or experiencing difficulties in accomplishing their tasks.
  5. Target Time: To provide a good user experience, FID should be less than 100 milliseconds. This means the browser should respond to user input within a tenth of a second, ensuring a smooth and responsive interaction.
  6. Factors Influencing FID: Several factors can impact FID, including the complexity of JavaScript code, inefficient event handling, long tasks that block the main thread, and delays caused by rendering or processing resources.
  7. Optimization Techniques: To improve FID, various optimization techniques can be employed, such as:
  1. Minimizing JavaScript execution time and optimizing JavaScript code.
  2. Identifying and optimizing long tasks or blocking scripts.
  3. Deferring non-critical JavaScript to allow faster response to user input.
  4. Optimizing third-party scripts and dependencies.
  5. Implementing code splitting and lazy loading techniques to load JavaScript only when needed.

By optimizing FID, website owners and developers can enhance the interactivity and responsiveness of their web pages, resulting in improved user experience, increased engagement, and potentially higher conversion rates.

Remember, FID is just one of the Core Web Vitals metrics, and it’s important to consider all the metrics together to get a comprehensive understanding of the user experience and optimize the website accordingly.

All I should know about Cumulative Layout Shift (CLS)

Cumulative Layout Shift (CLS) is one of the Core Web Vitals metrics that measures the visual stability of a webpage. It quantifies the amount of unexpected layout shifts that occur during the loading process, which can be disruptive and frustrating for users.

Here’s what you should know about CLS:

  1. Definition: CLS measures the cumulative shift of visual elements within the viewport during the loading phase of a webpage. It calculates the sum of individual layout shift scores due to content moving or changing position on the screen.
  2. User Perception: CLS is important because it reflects how stable the visual presentation of a webpage is while it is loading. Users find it frustrating when content unexpectedly moves around, especially when interacting with other elements on the page.
  3. Measurement: CLS is measured using a score ranging from 0 to 1. A score of 0 indicates no unexpected layout shifts, while 1 signifies frequent and significant layout shifts.
  4. Importance: A low CLS is essential for a positive user experience. Websites with minimal layout shifts provide a more visually stable environment for users, enabling them to navigate and interact with content without interruptions.
  5. Factors Influencing CLS: Several factors can contribute to CLS, including:
  1. Images and videos without specified dimensions: When media elements don’t have predefined dimensions, the browser can’t reserve the necessary space, leading to shifts when the content loads.
  2. Ads and embedded content: Third-party ads or embedded content can introduce layout shifts if they load and change the position of other elements.
  3. Dynamic content and actions: Actions like button clicks or image carousels that cause content to appear or change dynamically can result in unexpected layout shifts.
  1. Optimization Techniques: To improve CLS, various optimization techniques can be employed, such as:
  1. Providing dimensions for media elements: Specify images’ and videos’ dimensions (width and height) to ensure the browser reserves the space required.
  2. Reserving space for ads and embedded content: Reserve space for third-party content to prevent layout shifts by using placeholders or defining dimensions in advance.
  3. Avoiding DOM manipulation: Minimize actions that cause content to shift, ensuring that dynamic content loads without disrupting the existing layout.
  4. Careful management of fonts and CSS: Prevent font changes and ensure CSS loads smoothly to avoid unexpected shifts.

By optimizing CLS, website owners and developers can create a more visually stable and user-friendly experience, reducing user frustration and improving engagement.

Remember, CLS is just one of the Core Web Vitals metrics, and it’s important to consider all the metrics together to get a comprehensive understanding of the user experience and optimize the website accordingly.

Lifecycle of Core Web Vitals

The lifecycle of Core Web Vitals is summarized in four stages: Monitoring, Collecting, Analyzing, and Optimizing.

  1. Monitoring: In this stage, website owners and developers start monitoring their websites’ Core Web Vitals metrics. They use various tools and services, such as Google’s PageSpeed Insights, Lighthouse, or other performance monitoring tools, to assess the current performance and identify areas for improvement. Monitoring provides a baseline understanding of how the website is performing in terms of loading speed, interactivity, and visual stability.
  2. Collecting: Once monitoring is in place, website owners collect data on the Core Web Vitals metrics. This involves capturing user interactions, measuring loading times, and recording layout shifts that occur during the browsing experience. Data collection can be done through real-user monitoring (RUM) using JavaScript-based tracking tools or by analyzing synthetic test results from performance testing tools.
  3. Analyzing: In the analyzing stage, website owners and developers evaluate the collected data to gain insights into the performance of their website. They identify patterns, trends, and areas of improvement based on the Core Web Vitals metrics. They may also compare their performance against industry benchmarks or competitor websites to understand their relative standing.
  4. Optimizing: Armed with the insights from data analysis, website owners and developers proceed to the optimization stage. They implement various techniques and strategies to improve the Core Web Vitals metrics and enhance user experience. Optimization may involve optimizing code, compressing images, minimizing render-blocking resources, improving server response times, optimizing third-party scripts, and more. The goal is to optimize the website to meet or exceed the recommended thresholds for Core Web Vitals.

The lifecycle of Core Web Vitals is iterative, meaning monitoring, collecting, analyzing, and optimizing is an ongoing effort. Website owners and developers continuously monitor and analyze their website’s performance, adjust based on the insights gained, and strive to optimize the Core Web Vitals metrics to provide the best possible user experience.

It’s worth noting that Google and other search engines may update the Core Web Vitals metrics and their associated thresholds over time, so it’s important to stay updated with the latest guidelines and recommendations to ensure ongoing optimization.

How to optimize Core Web Vitals?

Optimizing Core Web Vitals involves various techniques and strategies targeting specific metrics. Here are some general approaches to optimize each of the Core Web Vitals metrics: Largest Contentful Paint (LCP), First Input Delay (FID), and Cumulative Layout Shift (CLS):

  1. Optimizing Largest Contentful Paint (LCP):
  • Optimize server response times: Reduce server response times by optimizing server configurations, using caching mechanisms, or leveraging content delivery networks (CDNs).
  • Compress and optimize images: Compress images to reduce file sizes without compromising quality. Use modern image formats (such as WebP) and serve appropriately sized images based on the viewport and device.
  • Prioritize critical resources: Identify the critical resources needed to render the main content and ensure they are loaded quickly by eliminating render-blocking resources or deferring non-critical resources.
  • Minimize JavaScript and CSS: Optimize and minify JavaScript and CSS files to reduce download and parsing times.
  • Use lazy loading: Implement lazy loading techniques for images and videos to defer loading until they enter the viewport.
  1. Optimizing First Input Delay (FID):
  • Optimize JavaScript execution: Minimize long tasks and heavy JavaScript operations that can block the main thread. Optimize JavaScript code and leverage code splitting techniques to load only the necessary JavaScript for the current interaction.
  • Use a web worker: Offload computationally intensive tasks to web workers, allowing the main thread to remain responsive to user input.
  • Minimize main thread blocking: Avoid render-blocking scripts or stylesheets that can delay user interactions. Load critical resources asynchronously or defer their loading when they don’t impact initial interactivity.
  • Optimize third-party scripts: Evaluate the impact of third-party scripts on FID and consider alternatives or optimizations to mitigate delays caused by third-party dependencies.
  1. Optimizing Cumulative Layout Shift (CLS):
  • Provide explicit dimensions: Specify dimensions (width and height) for images, videos, and other media elements to reserve space and prevent layout shifts.
  • Avoid dynamically injected content: Ensure that content injected dynamically doesn’t cause layout shifts. Reserve space for dynamic content in advance or use placeholders to maintain layout stability.
  • Optimize web fonts: Use font-display property or font-loading techniques to prevent font-related layout shifts by displaying text immediately, even if the custom font hasn’t finished loading.
  • Optimize ads and embedded content: Reserve space for ads and embedded content to prevent them from causing sudden layout shifts when they load.

In addition to these specific optimizations, it’s important to regularly monitor and measure the impact of optimizations using tools like Lighthouse, PageSpeed Insights, or other performance monitoring tools. Continuous testing, monitoring, and iterating based on insights will help maintain and improve the Core Web Vitals metrics over time.

Remember, optimization techniques may vary depending on your website’s specific technologies and frameworks. It’s essential to consider your website’s unique characteristics and requirements when implementing optimization strategies.

Recent Google Updates on Core Web Vitals

As of my knowledge cutoff in September 2021, there were several recent updates from Google regarding Core Web Vitals. However, please note that there may have been additional updates and changes since then. Here are a few notable updates:

  1. May 2021 Page Experience Update: In May 2021, Google introduced a significant update incorporating Core Web Vitals as a ranking factor within its algorithm. This update aimed to prioritize websites that provide a better user experience, as indicated by metrics like LCP, FID, and CLS, alongside other page experience signals such as mobile-friendliness, safe browsing, HTTPS security, and the absence of intrusive interstitials.
  2. Core Web Vitals in Search Console: Google introduced a Core Web Vitals report in Google Search Console. This report allows website owners to monitor and analyze their Core Web Vitals performance, identify issues, and track improvements over time. It provides insights into specific URLs that require attention and offers diagnostic information to help diagnose and resolve performance issues.
  3. Adjustments to Core Web Vitals thresholds: Google has periodically adjusted the thresholds for Core Web Vitals metrics. The thresholds define the performance levels considered “good,” “needs improvement,” or “poor.” These adjustments reflect Google’s ongoing efforts to align with user expectations and ensure that websites deliver a satisfactory user experience.
  4. Passage Ranking and Core Web Vitals: In early 2021, Google introduced passage ranking, focusing on ranking specific passages from web pages rather than entire pages. While passage ranking is not directly related to Core Web Vitals, it emphasizes providing valuable and relevant content to users. Optimizing Core Web Vitals alongside the quality of content can help improve overall search rankings.

It’s essential to stay updated with the latest announcements and guidelines from Google and regularly monitor your website’s Core Web Vitals performance using tools like Google Search Console, Page Speed Insights, or Lighthouse. This will help ensure your website meets the recommended standards and provides a positive user experience.

Core Web Vitals Best Practices

Optimizing Core Web Vitals involves implementing best practices to improve your website’s loading speed, interactivity, and visual stability. Here are some general best practices for each of the Core Web Vitals metrics:

  1. Largest Contentful Paint (LCP) Best Practices:
  • Optimize server response times: Ensure your web server responds quickly to requests by optimizing server configurations, utilizing caching mechanisms, and leveraging content delivery networks (CDNs).
  • Compress and optimize images: Use image compression techniques to reduce file sizes without compromising quality. Serve appropriately sized images based on the viewport and device.
  • Prioritize critical resources: Identify and prioritize the loading of critical resources needed for rendering the main content, eliminating render-blocking resources, and deferring non-critical resources.
  • Minimize JavaScript and CSS: Optimize and minify JavaScript and CSS files to reduce download and parsing times.
  • Use lazy loading: Implement lazy loading techniques for images, videos, and other non-critical content to defer their loading until they enter the viewport.
  1. First Input Delay (FID) Best Practices:
  • Optimize JavaScript execution: Minimize long tasks and heavy JavaScript operations that can block the main thread. Optimize JavaScript code and leverage code splitting techniques to load only the necessary JavaScript for the current interaction.
  • Use a web worker: Offload computationally intensive tasks to web workers, freeing up the main thread to remain responsive to user input.
  • Minimize main thread blocking: Avoid render-blocking scripts or stylesheets that can delay user interactions. Load critical resources asynchronously or defer their loading when they don’t impact initial interactivity.
  • Optimize third-party scripts: Evaluate the impact of third-party scripts on FID and consider alternatives or optimizations to mitigate delays caused by third-party dependencies.
  1. Cumulative Layout Shift (CLS) Best Practices:
  • Provide explicit dimensions: Specify dimensions (width and height) for images, videos, and other media elements to reserve space and prevent layout shifts.
  • Avoid dynamically injected content: Ensure that content injected dynamically doesn’t cause layout shifts. Reserve space for dynamic content in advance or use placeholders to maintain layout stability.
  • Optimize web fonts: Use the font-display property or font-loading techniques to prevent font-related layout shifts by ensuring that text is displayed immediately, even if the custom font hasn’t finished loading.
  • Optimize ads and embedded content: Reserve space for ads and embedded content to prevent them from causing sudden layout shifts when they load.

In addition to these specific best practices, it’s essential to regularly monitor and measure your website’s performance using tools like Lighthouse, PageSpeed Insights, or other performance monitoring tools. Continuously test, iterate, and optimize your website based on insights gained to maintain and improve your Core Web Vitals metrics over time.

Remember to keep up with the latest guidelines and recommendations from Google and other industry sources, as best practices may evolve with new technologies and updates.

Tools to Measure and Report Core Web Vitals

There are several tools available to measure and report Core Web Vitals metrics. Here are some widely used tools:

  1. Google PageSpeed Insights: PageSpeed Insights is a free tool provided by Google that analyzes the performance of web pages and provides insights on various performance metrics, including Core Web Vitals. It generates a report with performance scores, lab data (simulated testing), and field data (real-world user data) for LCP, FID, and CLS. It also offers optimization suggestions to improve your website’s performance.
  2. Google Search Console: Google Search Console provides a Core Web Vitals report that shows the performance of your web pages based on real-world user data. It highlights URLs with poor Core Web Vitals metrics and provides diagnostic information to help identify and resolve issues. It’s a valuable tool for monitoring and optimizing your website’s performance for search engine rankings.
  3. Lighthouse: Lighthouse is an open-source tool from Google that can be run as a browser extension or through the command line. It audits web pages and generates comprehensive reports on various performance aspects, including Core Web Vitals. Lighthouse provides insights, scores, and recommendations for improving LCP, FID, and CLS, along with other performance, accessibility, and SEO metrics.
  4. Web Vitals Extension: The Web Vitals Extension is a Chrome browser extension provided by Google that displays real-time Core Web Vitals data as you browse websites. It shows metrics like LCP, FID, and CLS for the current page, allowing you to evaluate performance and identify issues on different websites.
  5. WebPageTest: WebPageTest is a popular open-source tool that allows you to test and analyze the performance of web pages. It provides detailed reports on various performance metrics, including Core Web Vitals. You can choose different testing locations, devices, and connection speeds to simulate real-world conditions and evaluate your website’s performance.
  6. Calibre: Calibre is a performance monitoring tool that offers Core Web Vitals tracking and reporting. It provides insights into LCP, FID, and CLS metrics, along with other performance-related data. Calibre offers both synthetic testing and real-user monitoring (RUM) capabilities to assess your website’s performance from different perspectives.

These tools can help you monitor, measure, and optimize your website’s Core Web Vitals metrics. They provide valuable insights and recommendations to improve the user experience and performance of your web pages. It’s recommended to use multiple tools and combine their insights to get a comprehensive understanding of your website’s performance Or connect to our web development expert.

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Marian Gatchalian

Service Development Representative

Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

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Eugene Matthew Uy

Customer Relationship Manager

Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

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Pradeep Shetty

Sr. Accounting Specialist

Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

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Sandilyan Muniswamy

Sr. Web Developer

Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

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Bharat Parida

SEO Specialist

Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

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Sumit Rawat

System Administrator

Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

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Kapil Sirohi

Network Engineer

Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

 

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Anju Pandey

Marketing Specialist

Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

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Rolland Gomes

Operations Manager

Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

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Joseph Hobbins

Network Administrator

Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

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Nitish Tiwari

Tech Lead

Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

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Chase Pittman

Technician

Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

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Joel Stalcup

System Administrator

Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

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Mark Mahar

Lead Engineer

Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

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Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.

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