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Managed It Services Near Me

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Managed IT Services For NC Businesses

Our managed IT services company can dramatically reduce or eliminate computer problems in your Raleigh business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.

Unlike other IT companies who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.

Managed-IT-Company

Proactive Management: Not many Managed IT services companies can say they can provide around-the-clock support. We can say we do; we have a plan that offers unlimited remote support 24/7/365

Flexible Services Programs: We are always looking for pathways to help customers and streamline their technology processes. With our flexible plans, you can add on any service or product that you would like at any time.

Live Online Help: With our experienced technicians and staff, we can solve most IT issues with remote sessions and phone calls. If we have to go onsite to resolve the issues, we will come onsite to the business at extra cost to our clients.

Professional Support: We take pride in the professionalism of our organization and staff. We hold ourselves to a very high standard, making sure we give our clients exceptional IT-managed support.

Get Better ROI Using Our Managed IT Services

We at Computerbilities consider ourselves to be a one-stop managed it services firm. As one of the oldest managed IT, service providers, in the area, we are confident we have the expertise to provide businesses with exceptional It services and support. We are also considered a managed security services provider, giving our clients peace of mind regarding security. We require all of our managed IT service clients to have our security stack on their systems to protect them and prevent them from any type of ransomware, unwanted spam, phishing attacks. In case of any type of disaster, we will have a plan set in place to keep your business up and running like nothing ever happened.

24/7/365-Monitoring

24/7/365 Monitoring Audits and Risk Assessment Asset and System Management Business Continuity Cloud, Premise and Hybrid Support Services Consulting and Projects Cybersecurity Data Back Up Services

Disaster Recovery Disk-Based, Full-Image Solution Email Management and Migration End User Service Desk Hardware / Software Failure IT Design and Implementation IT Relocation Services Network Maintenance

Network-Maintenance

Network Maintenance

Network Maintenance Operational Efficiency Phishing Attacks Remote and Onsite Support Server Virtualization and Consolidation Spam Detection Strategic Planning Windows / Apple

Clients Talk

People talk about us

Brenda-Bost

Computerbilities Provides Us Peace Of Mind So We Can Focus On Our Core Business

Computerbilities gives our company peace of mind while doing what we do best. They are behind the scenes keeping our information monitored, safe and backed up at all times. They are also there when we need them. Can’t imagine trying to do this on our on in the current environment of cyber security!! We highly recommend Computerbilites!
Brenda Bost
Financial controller
Bost Custom Homes Cary, NC

Dependability, Depth of Knowledge, and Quick Response Time

The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Debora Wetherill
georgeImg

With Computerbilities You Get What You Pay For

Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud. I was very thankful we did when we had a cyber-attack and had to go back multiple days for clean-up. Manual tape backups are prone to human error, and now we are always notified if we have a bad back up through the cloud and Computerbilities takes care of the situation.
Jeff Gregorio

Reliability and Strong Communication

Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand. This allows us to confidently make sound decisions on whichever option is best for our specific needs. If you are unsure about Computerbilities you can be sure they provide value to their clients. Whenever we need assistance, they always respond promptly, properly diagnose the issue, and assist us with choosing the most appropriate solution.
J.D. Locklear, JR.

Excellent Service and Attentiveness to My Account

I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Tony Nocito
Managing Member
ABCOV Companies, LLC

Computerbilities Saves Me Both Time and Money

Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great! They are extremely responsive, knowledgeable and always looking for ways to get the job done right for the least amount of cost. I love that they are local and never have a problem coming on site to diagnose or meet with us about an idea or problem. As a small business owner, these are definitely traits I appreciate in my service providers.
Alicia Schautteet
Administrative Officer
Synecor

My Absolute Hero When It Comes To Technology

If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
Bill Aulicino

It’s Simple; Call Computerbilities

It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Nicole Mastmeier

The Benefits Of Managed IT Service:

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You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.
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You’ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
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You’ll feel as though you have an in-house IT department--without the costs. As a managed IT customer, you’ll have access to a knowledgeable support staff you can reach immediately should you have any kind of problem or question.
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You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cybercriminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
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You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
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You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
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You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything about your network security and reliability is handled, so you don’t have to worry about it.

Why Choose Computerbilities For IT Managed Services?

For over 25 years, Computerbilities has been considered one of the top managed service providers in NC triangle area. We are not like other managed IT services companies; we are a step above. We want our clients to thrive and profit off of their business as much as we do. Our goal is to give businesses the best network setup that works with their business and goals. If you search “managed service providers near me,” I am sure you will see many managed services companies. But here at Computerbilities, we believe we have the real expertise to give a safe and dependable network system.

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faqs

Managed IT Services FAQs

We have two plans to choose from; both of these plans include adequate security and support to keep your business running properly.
There are many benefits to hiring a managed IT service company. We often hear that they can save money not having to deal with tedious IT issues in their business, and there are so many more!
We provide detailed invoices that show what work was done, why, and when, so you never have to guess what you are paying for. We also double-check our invoices for accuracy before they are sent to you.
All clients receive a simple disaster recovery plan for their data and network. We encourage them to do a full disaster recovery plan for their office, but at a minimum, their network will be covered should something happen.
Our clients get a detailed report that shows an overall health score of their network and the updates to their antivirus, security settings, patches, and other important network checks (like hard-drive space, backup.)
All projects are fixed-priced and guaranteed to be completed on time, in writing. This is important because many unethical or incompetent computer guys will only quote “time and materials,” which gives them free rein to nickel-and-dime you as well as take as much time as they want on completing a project, speed, and performance, etc.
Yes; and since we keep detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.
We answer our phones live from 8:00 AM to 5:00 PM and give all clients an emergency after-hours number they may call if a problem arises, including on weekends. We also have a plan that includes our 24-hour help desk services.
Yes, they are local to the United States, offering support plans 8AM-5PM and 24 hours.
We are proud to say we are one of the longest-lasting IT services companies in the area, been servicing business with managed IT for more than 25 years!
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