Our managed IT services company can dramatically reduce or eliminate computer problems in your Raleigh business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.
Unlike other IT companies who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.
Proactive Management: Not many Managed IT services companies can say they can provide around-the-clock support. We can say we do; we have a plan that offers unlimited remote support 24/7/365
Flexible Services Programs: We are always looking for pathways to help customers and streamline their technology processes. With our flexible plans, you can add on any service or product that you would like at any time.
Live Online Help: With our experienced technicians and staff, we can solve most IT issues with remote sessions and phone calls. If we have to go onsite to resolve the issues, we will come onsite to the business at extra cost to our clients.
Professional Support: We take pride in the professionalism of our organization and staff. We hold ourselves to a very high standard, making sure we give our clients exceptional IT-managed support.
We at Computerbilities consider ourselves to be a one-stop managed it services firm. As one of the oldest managed IT, service providers, in the area, we are confident we have the expertise to provide businesses with exceptional It services and support. We are also considered a managed security services provider, giving our clients peace of mind regarding security. We require all of our managed IT service clients to have our security stack on their systems to protect them and prevent them from any type of ransomware, unwanted spam, phishing attacks. In case of any type of disaster, we will have a plan set in place to keep your business up and running like nothing ever happened.
Audits and Risk Assessment
Asset and System Management
Cloud, Premise and Hybrid Support Services
Consulting and Projects
Data Back Up Services
Dependability, Depth of Knowledge, and Quick Response Time The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Reliability and Strong Communication Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand.
With Computerbilities You Get What You Pay For Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud.
Confidence and Expertise The biggest benefit Computerbilities has brought to my company is the confidence and expertise they provide. They are much more personal and professional than other companies I have worked with in the past. You cannot go wrong with choosing Computerbilities!
Excellent Service and Attentiveness to My Account I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Computerbilities Saves Me Both Time and Money Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great!
My Absolute Hero When It Comes To Technology If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
It’s Simple; Call Computerbilities It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Computerbilities Offers Me Peace of Mind Thank you for being a customer service oriented team that offers solutions that fit my company’s short term and long term needs. You always respond quickly, are friendly and have a will to work to the end for our best long term option. With Computerbilities, I never have to worry about our server health, updates, low disk space, etc. Computerbilities offers me the peace of mind that someone is always watching out for any issues.
The Comfort of Knowing My IT System is Current, Secure, and Supported is Fantastic. Computerbilities gives us the peace of mind and confidence we are protected, and our client’s information is secure. The fact there is someone I can call for help with anything related to our IT allows us to focus on helping our clients. The comfort of knowing my IT system is current, secure, and supported is fantastic.
For over 25 years, Computerbilities has been considered one of the top managed service providers in NC triangle area. We are not like other managed IT services companies; we are a step above. We want our clients to thrive and profit off of their business as much as we do. Our goal is to give businesses the best network setup that works with their business and goals. If you search “managed service providers near me,” I am sure you will see many managed services companies. But here at Computerbilities, we believe we have the real expertise to give a safe and dependable network system.
We have two plans to choose from; both of these plans include adequate security and support to keep your business running properly.
There are many benefits to hiring a managed IT service company. We often hear that they can save money not having to deal with tedious IT issues in their business, and there are so many more!
We provide detailed invoices that show what work was done, why, and when, so you never have to guess what you are paying for. We also double-check our invoices for accuracy before they are sent to you.
All clients receive a simple disaster recovery plan for their data and network. We encourage them to do a full disaster recovery plan for their office, but at a minimum, their network will be covered should something happen.
Our clients get a detailed report that shows an overall health score of their network and the updates to their antivirus, security settings, patches, and other important network checks (like hard-drive space, backup.)
All projects are fixed-priced and guaranteed to be completed on time, in writing. This is important because many unethical or incompetent computer guys will only quote “time and materials,” which gives them free rein to nickel-and-dime you as well as take as much time as they want on completing a project, speed, and performance, etc.
Yes; and since we keep detailed network documentation (basically a blueprint of your computer network) and updates on every client’s account, any of our technicians can pick up where another one has left off.
We answer our phones live from 8:00 AM to 5:00 PM and give all clients an emergency after-hours number they may call if a problem arises, including on weekends. We also have a plan that includes our 24-hour help desk services.
Yes, they are local to the United States, offering support plans 8AM-5PM and 24 hours.
We are proud to say we are one of the longest-lasting IT services companies in the area, been servicing business with managed IT for more than 25 years!
Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.