- Mail Us: sales@computerbilities.com
- Call Us: 919-469-5060
IT Support & Solutions For Engineering & Construction Business
If you are a small to midsize engineering, construction services or contracting business and you want to turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help! Computerbilities has more than 20 years of experience specializing in IT solutions for construction and engineering firms in the Raleigh and Durham area. Our clients typically have up to 150 workstations and rely on their computers, network, and Internet for daily operations.
The experience we have allows us to understand and resolve problems surrounding CAD license servers, ESRI installations, improper Autodesk hardware configurations, large file transfers for the field, and much more. We don’t believe in “One Solution Fits All”; we believe in becoming your partner and giving you a specific, clear, and jargon-free solution for your business.
We always offer professionalism with a personal touch, and we will save you both time and money with our one-hour response time guarantee. And we guarantee all our work – If you are not 100% satisfied you don’t pay, period!
The Biggest Complaints About IT We Hear Coming From Construction And Engineering Firms Have To Do With Their E-Mail And CAD Systems.
We are here to answer your questions
Call for a free 1-Hour IT Support Consultation
You Have Constant Problems With CAD Files
Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or that has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for our construction and engineering clients.
Problem #2
You Cannot Easily Share Or E-mail Large Files: How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?
These Are All 100% Fixable And Avoidable, Yet Most IT Firms Simply Don’t Implement Solutions That Prevent These Things From Happening.
Problem #3
Surprise Bills From Bentley, False License Issues From AutoCAD: If you’re using Bentley Systems, it’s not uncommon to get a surprise bill at the end of the month for unexpected license fees. In AutoCAD, it’s those troublesome “Your license is invalid” or “License Manager is not functioning properly” errors. Regardless, this is just another easily preventable issue. We have a process for both of these systems to completely eliminate both problems.
Problem #4
Poor Communication, Terrible Response Times, And Horrible Service From Your Outsourced IT Company: When you call their office, you get voice mail. When they finally get around to calling you back, they don’t resolve the problem quickly and then take days or weeks to finally get it fixed. To make matters worse, you have recurring problems that come up again and again. Meanwhile, your blood pressure is going through the roof because you have hard deadlines that you MUST hit.
Clearly, you shouldn’t have to tolerate this type of poor service. As I stated earlier, our support team is LOCAL. We have a deep bench of 5 consultants and growing, so you don’t have to wait on someone for support as you do with smaller IT firms. We also answer all support calls live and have an average response time of 92 seconds between when you report a problem and when a technician is working to resolve it. We also offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
1000
+Projects Completed
100
+Satisfied Customers
5
+Established Awards
30
+Years Experience
Add Our Technology Experts To Your Company's Team When:
- You want to focus on your business, not the technology.
- Your current system seems to hinder business more than it helps.
- You need better reliability and security for your computer network.
- You know that computer downtime costs your business money.
- You need to be certain that your data is always backed up, period.
- You need to know where your inventory is, at all times.You’d like to enable your employees to work remotely.
- You want your employees to do the jobs they were hired for, not waste their time on computer problems.
- You believe that paying to prevent problems is more efficient than paying to fix problems.
- You’re looking to expand your business but need to know the technology and costs involved in doing so. Your interests are tied to the bottom line.
We also answer all support calls live and have an average response time of 92 seconds. When you report a problem and when a technician is working to resolve it. Also, we offer after-hours and weekend support since most business owners work outside the normal “9 to 5” workday.
Clients Talk
People talk about us
Computerbilities Provides Us Peace Of Mind So We Can Focus On Our Core Business
Computerbilities gives our company peace of mind while doing what we do best. They are behind the scenes keeping our information monitored, safe and backed up at all times. They are also there when we need them. Can’t imagine trying to do this on our on in the current environment of cyber security!! We highly recommend Computerbilites!
Brenda Bost
Financial controller
Bost Custom Homes Cary, NC
Bost Custom Homes Cary, NC
Dependability, Depth of Knowledge, and Quick Response Time
The two biggest benefits for using Computerbilities are the quick response time and their depth of knowledge. Due to their excellent service, we have never looked elsewhere for another IT company. If you are looking for an IT support firm and want dependability, depth of knowledge, and quick response time, you get all of these with Computerbilities.
Debora Wetherill
President
Wetherill Engineering
Wetherill Engineering
With Computerbilities You Get What You Pay For
Computerbilities is not the cheapest IT company in the Triangle, but you always get what you pay for and with Computerbilities you get the best. I warn people to be wary of the cheapest IT company in the area, they try to nickel and dime or sell you on equipment. Computerbilities does neither. Computerbilities does not make much of selling computer equipment but does want to make sure you get the right equipment. Additionally, they have saved us time and money by encouraging our network to be monitored and backed up through the cloud. I was very thankful we did when we had a cyber-attack and had to go back multiple days for clean-up. Manual tape backups are prone to human error, and now we are always notified if we have a bad back up through the cloud and Computerbilities takes care of the situation.
Jeff Gregorio
Reliability and Strong Communication
Reliability is the biggest benefit I have found since moving to Computerbilities. Whenever we call on Adam Pittman and his team, they always respond, and correct our issue immediately; the quick response time is a huge plus. Computerbilities is far better than any other IT firm I have worked with because of their strong communication. They always apply their knowledge and professional expertise in helping us to choose whatever option is best for Allied Fire Protection, Inc. in a way that is very easy to understand. This allows us to confidently make sound decisions on whichever option is best for our specific needs. If you are unsure about Computerbilities you can be sure they provide value to their clients. Whenever we need assistance, they always respond promptly, properly diagnose the issue, and assist us with choosing the most appropriate solution.
J.D. Locklear, JR.
President
Allied Fire Protection
Allied Fire Protection
Excellent Service and Attentiveness to My Account
I want to thank Computerbilities for your excellent service and attentiveness to my account. When needed, they always respond with a positive, helpful and professional attitude. Computerbilities always listens patiently, explains the issue in a way I can understand and successfully solves my problems with a specific and clear solution. Thanks to your experience I no longer have issues with programs, search problems or hard drive repairs.
Tony Nocito
Managing Member
ABCOV Companies, LLC
ABCOV Companies, LLC
Computerbilities Saves Me Both Time and Money
Computerbilities has benefited my company tremendously by saving me both time and money. I no longer employ a full time-IT person, but I am still able to contact someone at a moment’s notice. Another benefit is the ability I have to talk and to resolve my issues much faster than with previous IT companies I have dealt with. I no longer have to call and open a ticket which was sometimes not addressed for days with those other previous companies. Overall, Computerbilities is great! They are extremely responsive, knowledgeable and always looking for ways to get the job done right for the least amount of cost. I love that they are local and never have a problem coming on site to diagnose or meet with us about an idea or problem. As a small business owner, these are definitely traits I appreciate in my service providers.
Alicia Schautteet
Administrative Officer
Synecor
Synecor
My Absolute Hero When It Comes To Technology
If there is a problem or issue, Computerbilities has a solution or an answer tailored to my specific problem. They are my absolute hero when it comes to technology. I have always felt I have a partner while working with Computerbilities. I am 100% satisfied.
Bill Aulicino
It’s Simple; Call Computerbilities
It’s simple; If you want your network and computers to work, call Computerbilities. Because of them, I have a tailored solution for my business but if any issue arises I know I can call Computerbilities and count on their quick response time.
Nicole Mastmeier
Not Ready To Call Us Just Yet
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