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Best IT Support Companies in Raleigh, NC

Best IT support and managed IT services companies in Raleigh, NC

Best IT Support Companies in Raleigh, NC

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The Best IT Support Companies in Raleigh

Want to take the trouble out of looking for an efficient and reliable IT Company in Raleigh? Business owners and managers know technology’s critical role in their businesses. But finding and maintaining an internal team of experts to support your business may be difficult and expensive for small to medium-sized organizations. Therefore, managed IT service providers exist and can be a game changer for many businesses striving to grow.
We know how overwhelming it can be when you are searching for the best Raleigh IT Support Company to partner with for your business.

Your goal is probably to find a reliable IT firm that is highly knowledgeable and can help you make smart business decisions to drive your productivity while happily supporting your day-to-day operations. With so many Raleigh IT Companies to choose from, selecting the best IT company for your needs can be a daunting challenge.
Don’t Stress! We’ve done the hard work of collecting Raleigh’s top IT service providers based on four essential criteria.

Technical Expertise
Responsiveness
Customer Service
Solid Reputation

The Top 10 Best IT Companies In Raleigh

1) Computerbilities

With more than 25 years in business, Computerbilities is a disabled- veteran-owned small business in the IT support industry. Computerbilities has been offering IT support to small companies Since 1995 in an industry where firms generally come and go every few years. They offer services throughout the entire Raleigh- Durham area, primarily to contracting and sub-contracting businesses.  

Computerbilities is dedicated to their clients, evidenced by their client relationships’ longevity. Computerbilities has numerous clients who have been with them for over ten years, a few longer than 15 years. They know that a client’s IT needs are driven by business needs. Therefore, Computerbilities works with clients to help them realize their business objectives by designing, implementing, and supporting ‘business-driven’ technology solutions. 

Valuing being a friendly and highly responsive extension of their client’s IT needs, Computerbilities prides themselves on answering all their calls live during business hours, guaranteeing a 6-minute response time!  

They offer a complimentary 1 Hour Network Assessment to prove the quality of their services, and all their work is backed by a 100% No Hassle Money Back Guarantee. 

Some of the services Computerbilities provides to their Raleigh small-medium business clients are: 

2) Benton Technology Solutions

Founded in 2009, Benton Technology Solutions is another reputable IT company in the Raleigh, NC, area. These guys offer a wide range of tech solutions—from IT support, cloud solutions, and cybersecurity to web filtering and hosted PBX services.  

They offer the following options on their website: 

  • Cloud & Hosting Services 
  • Network Management 
  • IT Security Services 
  • Strategic Technology Planning 
  • VoIP phone solutions 
  • Mobile Network Security 
  • Web Traffic Filtering 
  • Hosted PBX services 

3) Scarlett Group

Since 2006, the Scarlett Group has been providing IT services to companies in all of Raleigh and in numerous other states, including Florida, Jacksonville, New York City, Austin, Texas, and many more. The goal, more than just providing technical support, is to help businesses achieve their organizational objectives. In their Raleigh IT section, they describe themselves as business professionals, as well as expert technicians: 

“We are passionate about innovation and problem-solving, and we believe technology is the key to success. Every solution we provide is driven by experienced people who are determined to understand your business goals and align your IT infrastructure to help you achieve them.” 

These are the services provided by the Scarlett Group: 

  • Comprehensive IT Discovery 
  • Limitless Proactive IT Support 
  • 24/7/365 Network Monitoring and Human Support 
  • Managed Network and Endpoint Security 
  • Managed Backups and Data Safety 
  • IT Budgeting and Forecasting 
  • Preventive Maintenance 

4) Managed IT Solutions

Acquired in 2015, Managed IT Solutions is focused on providing IT solutions to small and mid-sized businesses in the Raleigh, Durham, and Chapel Hill areas.  

As an IT solutions provider, we know the importance of communication for the success of IT service; that’s why we consider MITs one of the best IT companies in Raleigh. They are committed to providing fast, friendly, and highly responsive IT services.  

Like they say on their About us page: 

“We allow you to do just that while in the background; we work 24/7 to keep your technology working and secure. Whether you’re looking to keep IT costs predictable, avoid unexpected problems, communicate more effectively, or make a plan for business continuity”  

Services you can get with Managed IT Solution: 

  • Fully managed IT support 
  • Cybersecurity assessments and fully managed solutions 
  • Virus and spyware removal and protection 
  • HIPAA assessments and compliance plans 
  • VPN (Virtual Private Networks) 
  • Remote access 
  • Server installations, upgrades, and management 
  • Spam filtering and email solutions 

5) XceedIT, Inc

The guys of XceedIT are clear on what is essential in the IT industry. They are committed to caring about their customers’ satisfaction, increasing work accuracy, and always providing a fast response to their clients. 

We couldn’t agree more with their values: 

“We are professionals who take pride in delivering affordable, best-of-breed IT solutions and services with a friendly and patient attitude. Our mission is to deliver comprehensive IT services and management that benefit your business success.” 

These are the tech solutions that XceedIT has to offer: 

  • Managed IT Services 
  • IT Consulting 
  • Procurement 
  • Cloud Solutions 

6) CMIT

CMIT is a nationwide, managed IT services provider that combines local expertise with the strength of a national network. 

 This company, which has more than 20 years of experience and more than 200 locations, offers tailored service and support to small businesses. 

“Our goal is to provide the IT support that local businesses need to thrive. We live and work here, too, and when our local business community is thriving, we also benefit.” 

CMIT offers the following services: 

  • Managed IT 
  • Data Protection and Backup 
  • Cyber Security 
  • Networking 
  • Network Security 
  • Hosting and Cloud 
  • Applications 
  • Mobile Device Management 
  • IT Procurement 
  • Virtual CIO/CTO 

7) A Step Ahead IT

A Step Ahead IT is another good Raleigh IT company. They’re a forward-looking company that helps you keep up with new technologies so your business can stay competitive. In their own words, this is how they describe themselves: 

“You can relax knowing our partnership with your organization means we take your IT personally and strive to keep your staff productive with the tools they need to drive your business forward. 

Change the way you think about IT with A Step Ahead IT.” 

These are the services offered by A Step Ahead IT: 

  • Managed IT services  
  • IT security services 
  • Cloud Computing services 
  • Medical and legal technology  
  • Data services 
  • Workflow automation 
  • Hardware services  
  • Software services 

8) Electric

Electric is a nationwide business that has gained tremendous growth since the rise in popularity of remote work!  

This is how Electric describes its process:  

“When building a business, time is your most valuable resource. The last thing you should worry about is an IT solution that can’t keep up. As the world transitions to remote and hybrid work, many organizations are questioning their next best steps. Electric can help you transform IT into your business’s strategic advantage. 

Services: 

  • Managed Services 
  • Cloud Computing 
  • Cybersecurity 
  • IT Strategy 
  • VoIP Phone 
  • Business-Class Internet 

9) CSP Inc 

The expertise with which CSP performs its work is the result of more than 25 years of experience in the technology field. From their website: 

” We are truly blessed by this sustained success and do not take it for granted. It is humbling to consider all of the friendships and partnerships we have cultivated over the years and the many businesses we have helped!” 

Services that they provide: 

  • Managed IT Services 
  • Assessments & Consulting 
  • Voice & Collaboration Solutions 
  • Data Center & Virtualization Solutions 
  • Mobility & Wireless Solutions 
  • Security Solutions 
  • Business Continuity Solutions 
  • Email Security and Archiving 

10) ThinkTech Advisors

Celebrating over 20 years in business, Think Tech Advisors is advocated to help small companies to solve their technological problems. For Think Tech Advisors, their customers are the #1 priority; that’s why they run the company under the values of integrity, determination, establishing good relationships, and helpfulness. In their own words: 

” ThinkTech views each client relationship as a partnership and places great emphasis on building those relationships. It is our belief that these relationships will allow our clients to experience the benefits of new technology deployments at a quicker pace. This will lower the total overall cost of ownership and provide easier transitions to new technologies. 

Think tech offers the following Raleigh technology solutions: 

  • Managed IT Services 
  • Cloud Services 
  • IT Consulting 
  • Cybersecurity and Compliance 
  • Virtual CIO Services 

So, which IT company in Raleigh will best meet your needs?

Computerbilities offers the best in the local industry when it comes to IT solutions. The company has a strong reputation, is dependable and responsive, offers customer service that can’t be beaten, and is in the same area as you. 

To find out how Computerbilities can provide Raleigh Managed IT Services for your business, please email us at [email protected] or call us at 919-469-5060. 

Written By – Rebecca Pearce (IT Marketing Coordinator)

5/5 - (2 votes)

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marian

Marian Gatchalian

Service Development Representative

Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

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Eugene Matthew Uy

Customer Relationship Manager

Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

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Pradeep Shetty

Sr. Accounting Specialist

Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

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Sandilyan Muniswamy

Sr. Web Developer

Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

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Bharat Parida

SEO Specialist

Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

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Sumit Rawat

System Administrator

Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

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Kapil Sirohi

IT Support Engineer

Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

 

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Anju Pandey

Marketing Specialist

Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

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Rolland Gomes

Operations Manager

Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

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Joseph Hobbins

Network Administrator

Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

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Tech Lead

Nitish Tiwari

Tech Lead

Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

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chase

Chase Pittman

Technician

Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

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Joel Stalcup

System Administrator

Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

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Mark-Mahar

Mark Mahar

Lead Engineer

Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

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Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.

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