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Empower Your People with Innovative IT Support & solutions.

Empower Your People with Innovative IT Support & solutions.

Empower Your People with Innovative IT Support & solutions.

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Technology is essential for employee productivity and success in this digital working age. Empowering your employees with the right technology solution is one of the best things you can do for your business. There are quite a few parts to this empowerment: consolidating and simplifying your technology approach, improving business productivity, and preaching digital accountability to your team are just a few ways to give your employees the right resources to work optimally.

Provide IT Solutions that supports Employees

Beginning your managed IT support services journey can be overwhelming at first. But it is so important to get organized with your technology and find the right solutions for your business. Teaming up with an IT support company can benefit your technology journey. Traditional or in-house IT support may have enough capacity to cover your systems. Working alongside a technology firm and implementing these changes will significantly improve your technology stack.

Consolidate And Simplify Your Approach: it’s clear that employees waste a lot of time and money on different software programs. For instance, if employees use email to communicate internally, they could be using Microsoft Dynamics CRM for lead management, Microsoft Exchange for scheduling meetings, Microsoft Remote Desktop for accessing shared files over the internet, and Lync for collaboration. The list can go on and on. If you consolidate and simplify your IT solutions, you will be in a better position.

Implement one system that serves as a one-stop-shop for multiple functions. To identify the right approach, take a bottom-up approach: Survey your employees to determine which tools they enjoy using the most. Ask them what they like about each device. Then, select a system that mimics the tools they prefer to use. This strategy ensures they too will buy into your vision and use the new technology.

Business Productivity/Online Training: Business productivity has become a huge buzzword. However, it’s surprising how many people are not produced in their roles. This is because it’s easy to fall into a routine and not be aware of what you’re doing. It’s also challenging to take the time to do things that will help you improve your business productivity.

The good news is that some simple tips and tricks can help you boost your business productivity. The first step is to list everything you need to do every day to run your business effectively. Then, write down what steps you must take each day to accomplish those tasks. This way, you’ll be able to see exactly where your day goes and what areas could use more attention.

You’ll also want to make sure that you take advantage of online tools for business owners. These include scheduling software and other tools such as Google Calendar, which can help keep track of appointments and meetings, so they don’t get missed. Using these platforms often requires focused sessions of training and organization to work optimally for your team.

Finally, it’s essential to stay on top of your finances by using accounting software or an online service like QuickBooks Online or Quicken to know how much money you’re spending on various aspects of your business operation.

Preach Digital Accountability To Your Team. Why Digital Accountability Matters: Digital accountability is about building trust by taking responsibility for your digital products, services, and practices. By committing to transparency and ethical practices, you create a foundation for the people who interact with your digital presence to trust you. Trust is the most significant currency online, so if you want to succeed in our increasingly digital world, you must understand why digital accountability matters.

People prefer to work for, buy from, and invest in companies that act responsibly in today’s world. This means that companies must focus on integrating responsible practices into their operations. While this may have traditionally been focused on environmental or social responsibility factors, these days, it also encompasses being accountable for your digital products and services.

By integrating responsible practices into the way you conduct business digitally, those who interact with your brand will be more likely to feel confident, leading to increased sales, higher employee retention rates, and better investor relations outcomes.

Digital-Accountability

What’s Next? Get the Right IT Support for Your Business!

You might already know how important it is to have adequate IT support for your business—but are you getting the proper support? How do you compare with industry standards, and how can you improve?

  • Connect to an IT Support & solution Expert You might already know how important it is to have adequate IT support for your business—but are you getting the proper support? How do you compare with industry standards, and how can you improve?
  • Consult with an IT Solutions Company: Find an IT Solutions Company, to help you navigate the tech side of your business. Many companies provide complete technology solutions. This means they cover everything from Web Design to cyber security services.

Still Your Business Need Innovative IT Support?

If your business is anything like ours, it demands a flexible solution with the latest technology, expert staff, and proactive monitoring. We know that every business has specific needs, so we offer complete IT support tailored to your business goals. Our IT services extend from network administration to wireless connectivity and local productivity solutions to cloud-based backup. Our focus on customer needs means that you only pay for your business’s IT services genuinely required. We’re here to help you do more with less, and we believe that starts with empowering you with the information you need to take on your tech problems yourself. We can do that if you want us to tackle a project for you too! Call us to schedule a 1 hour Discovery Call at 919-469-5060

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Marian Gatchalian

Service Development Representative

Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

Eugene Matthew Uy

Customer Relationship Manager

Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

Pradeep Shetty

Sr. Accounting Specialist

Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

Sandilyan Muniswamy

Sr. Web Developer

Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

Bharat Parida

SEO Specialist

Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

Sumit Rawat

System Administrator

Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

Kapil Sirohi

IT Support Engineer

Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

 

Anju Pandey

Marketing Specialist

Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

Rolland Gomes

Operations Manager

Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

Joseph Hobbins

Network Administrator

Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

Nitish Tiwari

Tech Lead

Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

Chase Pittman

Technician

Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

Joel Stalcup

System Administrator

Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

Mark Mahar

Lead Engineer

Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

Adam Pittman

President

Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.

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