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Trusted online Remote Computer Repair in NC

Trusted Remote Computer Repair

Trusted online Remote Computer Repair in NC

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Every computer experiences a problem at some point, whether it’s a virus infection, snail-like booting, or other kinds of problems. Traditionally, most people will immediately reach out to a local computer repairer to diagnose and troubleshoot their device.

However, with technology becoming more advanced by the day, there’s now a better, cheaper, and faster way to tackle computer problems via online remote computer repair. If you’ve heard this before, it may sound far-fetched, but it’s not.

A lot of software-related computer problems can now be solved remotely, saving you time, money, and stress. How does this work, and how do you get a trusted remote computer repair service? Read on to find out.

What is a Remote computer/laptop repair service?

Remote computer/laptop repair service is about diagnosing and fixing computer issues over the internet. The tech support personnel uses remote access software to fix your computer after you’ve given them permission.

No need to worry about taking your computer down the neighborhood amid a tight schedule as you can now have it fixed over the internet.

Whether it’s your printer that fails to perform as designed or your computer’s performance has become slower, remote computer repair can look into the problem and solve it while your computer stays in your home.

Why use Remote computer/laptop repair services?

Remote laptop repair service offers users a lot of benefits, some of them are:

1. It saves cost

Imagine how much you’d spend if you had to take your laptop or desktop down to an engineer every time it develops a technical problem. With remote computer repair services, you can solve all your computer’s issues without stepping outside your home.

    2. It saves time

    We’re in a busy world today, and everyone is looking for faster solutions to problems to help them get more free time on their schedule. Rather than putting off repairing your computer till the weekend when you should be relaxing, you can get it up and running by using remote computer repair services. As a result, you can save more time and attend to other important activities on your to-do list.

      3. It increases your computer’s availability

      Imagine you have to complete an urgent task, but your computer suddenly develops a fault and doesn’t seem to respond. Instead of wasting more time scheduling an appointment with a repairer and hoping they’d figure out the problem on time, you can solve the problem at once using a remote computer repairer. Thus, your computer will be more available for use, especially in times of emergency.

      4. It eliminates stress

      A process that customarily requires taking your machine to a local repair shop has now been simplified so that you can get the same service and even better without stepping out of your home. Remote computer repair services eliminate the stress of taking your computer to repair, helping you use your time and energy for more important tasks.

      How does online computer repair works?

      The backbone of online computer repair is a strong internet connection. You must have a reliable internet connection to take advantage of remote tech support.

      Online computer repair works by giving a remote technician access to your computer via pre-installed software, which enables them to diagnose your device. Once you turn on your computer and grant them permission to control your computer, they’d diagnose and troubleshoot it, restoring optimal performance and reliability.

      Types of Online Computer Repair

      Computer Optimization

      Computers tend to run slower as you install more software over time due to the accumulation of junk programs. To get your machine optimized and running fast again, you must eliminate these junk programs and clean out unneeded files located on your hard drive. A reliable online computer technician can help remove junk files remotely and return your computer to its initial flash-speed performance.

      Printer Issues

      The devices you attach to your computer can also develop a technical issue, thereby failing to function well. Instead of wasting time doing guesswork, you can get to the source of the problem at restore normalcy using a remote computer repair service.

      Remote Virus Removal

      Computer viruses are evolving and becoming more stubborn for antivirus programs to handle. PC owners often need to go to an engineer to help remove viruses from their machines to enjoy smooth functionality. Well, not anymore. With remote computer repair handled by experts, you can now get rid of viruses from your computer without leaving your comfort zone.

      How To Get a Trusted Remote Computer Repair Service

      Because your remote computer repair service provider will be gaining access to your machine, it’s important to ensure they are trusted to avoid future security issues. To get a trusted computer repair service, look up the company’s reputation online and see how trustworthy they are.

      You can as well visit their social media pages and other relevant areas to see their performance, such as Facebook and Google business pages. Look at the tools they want you to install and read reviews about them to ensure they are safe. If the company doesn’t have a social media page or strong online presence, they’re probably not a trustworthy technician.

      Conclusion

        Remote computer repair services are far more effective ways to tackle software-related issues that computers and peripheral devices like printers, cameras, USB devices, and others experience. Reach out to a reliable online computer repair service provider to save time and money while eliminating stress when fixing computer issues. Call us @919-276-0282 or contact us by mailing to [email protected].

        Written by – Mr. Adam Pittman

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        Marian Gatchalian

        Service Development Representative

        Marian Gatchalian is a dedicated Service Development Representative at Computerbilities. With a keen eye for detail and a passion for customer satisfaction, Marian plays a pivotal role in bridging the gap between clients and innovative IT solutions. Her expertise in understanding client needs and developing tailored service strategies has made her an invaluable asset to the Computerbilities team. Marian’s commitment to excellence and proactive approach ensures that every client receives top-notch support and services, driving the company’s mission of delivering reliable and cutting-edge IT solutions.

        Eugene Matthew Uy

        Customer Relationship Manager

        Eugene Matthew Uy is a seasoned Customer Relationship Manager (CRM) with a passion for fostering strong client connections and driving business growth. Currently serving at Computerbilities, a leading technology solutions provider, Eugene excels in understanding client needs and delivering tailored solutions to enhance their experience.

        With a background in customer service and relationship management, Eugene brings a wealth of experience to his role. His proactive approach and dedication to client satisfaction have earned him a reputation for building long-lasting partnerships. By leveraging his expertise in CRM systems and analytics, Eugene implements strategies to streamline communication channels, optimize processes, and anticipate client needs.

        Pradeep Shetty

        Sr. Accounting Specialist

        Pradeep Shetty is a seasoned Senior Accounting Specialist at Computerbilities with a wealth of experience in financial management. With a keen eye for detail and a commitment to excellence, Pradeep ensures the smooth operation of financial processes within the organization. His expertise lies in budgeting, financial analysis, and compliance. Pradeep is known for his strong analytical skills and ability to provide strategic insights to drive business decisions. Dedicated to professional growth, he continuously seeks opportunities to enhance his knowledge and skills in accounting and finance. Pradeep is a valuable asset to the Computerbilities team, contributing to the company’s financial success with his expertise and dedication.

        Sandilyan Muniswamy

        Sr. Web Developer

        Sandilyan Muniswamy is a seasoned Sr. Web Developer and Frontend Developer at Computerbilities with over a decade of experience in WordPress. His expertise lies in crafting dynamic and visually stunning websites, combining technical prowess with creative flair. Sandilyan’s proficiency extends across frontend development, ensuring seamless user experiences and captivating designs. With a passion for innovation, he constantly seeks out new trends and technologies to stay ahead of the curve. Sandilyan’s commitment to excellence and his depth of experience make him an invaluable asset to any web development project.

        Bharat Parida

        SEO Specialist

        Bharat Parida is an adept SEO Specialist at Computerbilities, with extensive experience in optimizing web presence and driving online growth. Known for his ability to work both collaboratively and independently, Bharat continuously seeks to enhance his skills in the ever-evolving field of digital marketing. Passionate about new technologies and industry trends, he is dedicated to implementing innovative SEO strategies that increase visibility and engagement. Bharat is driven by the challenge of a competitive environment and is committed to contributing to the success of his team and company.

        Sumit Rawat

        System Administrator

        Sumit Rawat is an experienced System Administrator at Computerbilities with several years in the IT industry. His core expertise includes Windows Server 2012, MS Exchange, Office 365 management, and network security. Sumit thrives in both team environments and solo projects, consistently seeking to enhance his skill set. Passionate about emerging technologies, he is continuously learning and exploring AWS, Azure, DevOps, and Python automation. Sumit is eager to contribute to a challenging and competitive environment that will allow him to further strengthen and expand his technical abilities.

        Kapil Sirohi

        IT Support Engineer

        Kapil Sirohi is a skilled Network Engineer at Computerbilities, specializing in IT infrastructure management and security. He manages Symantec Antivirus servers, ensures network protection, and handles AD, DHCP, DNS, WDS, and WSUS services.

        Kapil is proficient with Veeam for VM backup and restoration and excels in implementing AD roles, features, and group policies. He performs daily storage, log monitoring, server health checks, and critical service updates via WSUS.

        His expertise includes resource monitoring, configuration management, and virtual machine creation and management. He administrates file servers, manages folder access, and handles user ID creation and deletion. Additionally, Kapil manages VM migrations, Hyper-V backups over SAN storage, server event logs, and resolves WDS and PXE boot issues.

         

        Anju Pandey

        Marketing Specialist

        Anju Pandey is a seasoned business analyst with a robust track record in client relationships, business analysis, and relationship management for leading global technology companies. With four years of extensive experience across various sectors, including matrimony, education, and IT providers, Anju brings a wealth of knowledge and expertise to her role. Currently, she leverages her skills as a Marketing Specialist at Computerbilities, where she continues to drive impactful strategies and foster strong client connections.

        Rolland Gomes

        Operations Manager

        Rolland Gomes is a seasoned Operations Manager with 19 years of dynamic experience in Delivery Excellence, Quality, and Process domains. With a robust background spanning BPO, Service Desks (ITES), and IT environments, Rolland brings a wealth of expertise to the table. Having spent over a decade in BPO and ITES sectors, he possesses an unparalleled understanding of BPO operations. Over the past 16 years, Rolland has been actively engaged with SaaS and Remote connection technologies, demonstrating his adaptability in the ever-evolving tech landscape.

        Rolland is recognized for his strong analytical skills and unwavering commitment to enhancing organizational efficiency. As a dedicated team member, he prioritizes excellence and continually strives for improvement. Eager to contribute to organizational growth, Rolland is poised to join the leadership team at Computerbilities, where he aims to leverage his skills and knowledge to drive success and innovation.

        Joseph Hobbins

        Network Administrator

        Joseph Hobbins is an experienced Network Administrator at Computerbilities with a demonstrated history of excellence in the information technology and services industry. He possesses a diverse skill set that includes HVAC, management, writing, network administration, and customer service. Joseph holds two Associate’s degrees from Wake Technical Community College, one in Information Technology and another in Heating and Air, Refrigeration Technology. His strong educational background and multifaceted expertise make him a valuable asset to the Computerbilities team.

        Nitish Tiwari

        Tech Lead

        Nitish joined us in April 2021 as a Network Engineer. Nitish was brought up in Chandigarh, India but is originally from Uttarakhand, India. He previously worked as a System Administrator for SankalpIT and Technospecs Technologies and provided remote technical support to the US, UK, Australia MSPs. Nitish has experience with Backup, Antivirus, and RMM Technologies. He has a strong engineering background in Information Technologies and enjoys technical challenges while enhancing his knowledge to the next level. In his spare time, Nitish enjoys fitness and traveling (especially to the Himalayas mountains). A fun fact about Nitish is that he likes to listen to Romantic Songs and watching Web Series Thriller Movies. One of his favorites being “Money Heist.”

        Chase Pittman

        Technician

        Chase Pittman joined Computerbilities in January 2018 as a Computer Support Technician. Chase was previously employed with Bon Appetit as a Chef for the SAS main campus in Cary, NC. He found himself wanting more of a career and took the opportunity to get into the IT Industry as a Computer Support Technician. Chase is now successfully continuing his education with CompTIA certifications and will continue to educate himself with other IT certifications as his career progresses. When not working, he has a passion for music and art and mechanically modifying vehicles. Chase is eager to advance his IT career and provide quality services for the Computerbilities client base.

        Joel Stalcup

        System Administrator

        Joel Stalcup has been fascinated by computers since the first Apple became available to his family in the early 80’s. During his tenure in the Army, Joel worked with Logistics Clerks that utilized computer, satellite, and network equipment. With the high demand of IT issues in his office, Joel used his personal knowledge and the direction from the S6 communication IT support to resolve small network problems, mass software installation and upgrades, and printer issues. Due to injuries, Joel was medically retired from the Army after serving ten years’ active duty. After deciding to go to college for Information Technology Industry, Joel attended ITT Technical Institution in Durham, NC and received an Associate Degree in Network System Administrator. Currently he is pursuing additional Information Security education. In the summer of 2016 Joel began working at Computerbilities as a Network Engineer and Help Desk Support. Joel is married to Kristina Anzaldua-Stalcup, who is his support system and best friend and the father of five beautiful and intelligent children, three sons and two daughters.

        Mark Mahar

        Lead Engineer

        Mark Mahar has been with Computerbilities since 2011. He graduated from ECPI University in Raleigh where he studied IT/Network Security, but his interest in computers started much earlier in his life. Mark grew up watching his mother work on computers for Cisco, and it was watching and helping her with different projects that first sparked his love for technology. Mark has training in all aspects of IT and help desk, such as: hardware replacement, active directory, servers, MS operating systems, routing & switching and cabling. When he isn’t working on computers, Mark loves to travel and spend time with his kids.

        Adam Pittman

        President

        Adam Pittman is President of Computerbilities, Inc. and is a veteran Computer Technician and Network Engineer with more than 35 years of experience in the computer industry. Adam has worked with local and federal government agencies and with more than 2000 businesses in more than 100 industries, including companies such as Boeing, General Dynamics and the National Institute of Environmental Health Sciences. In 2006, Adam was the recipient of the Businessman of the Year award and received the Secretary of Defense Patriotic Employer Award in 2017. Computerbilities was named Best of Business Raleigh Business Services in 2013. In his spare time, Adam is passionate about Sailing and has sailed the British and U. S. Virgin Islands more than a dozen times.

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